Try these steps:
1. Go to Logs | Debug
2. While the debug is open, go to Configure | Notification Library |
SMTPMAIL
3. Select your Mail notification and hit Test.
4. When it comes back with the error, hit OK and then click the FREEZE
button on the debug log.
The SMTPMAIL test will start with:
"Sending MSG via [your mail server] to [email address in To field]"


Mark Singh
WhatsUp Gold / FTP Support Manager
Ipswitch, Inc.
WUG Training: http://www.ipswitch.com/Products/WhatsUp/training/index.html




-----Original Message-----
From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED]]On Behalf Of
[EMAIL PROTECTED]
Sent: Monday, January 27, 2003 1:52 PM
To: [EMAIL PROTECTED]
Subject: RE: [WhatsUp Forum] Mail notifications not working



well, thats the thing, there is nothing in the debug log!

ACK!


Aaron A. Brooks
Network Engineer
Ainsworth Communication Services
416.750.6826




                    "Mark Singh"
                    <[EMAIL PROTECTED]>             To:
<[EMAIL PROTECTED]>
                    Sent by:                           cc:     (bcc: Aaron
Brooks/Ainsworth Inc.)
                    [EMAIL PROTECTED]        Subject:     RE:
[WhatsUp Forum] Mail notifications not working
                    switch.com


                    01/27/2003 01:38 PM
                    Please respond to
                    WhatsUp_Forum






Aaron,
Try running the debug log while testing the notification and post the error
that is returned.

You can also do a search for the error at our Knowledge Base:
http://support.ipswitch.com/kb


Mark Singh
WhatsUp Gold / FTP Support Manager
Ipswitch, Inc.




-----Original Message-----
From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED]]On Behalf Of
[EMAIL PROTECTED]
Sent: Monday, January 27, 2003 1:18 PM
To: [EMAIL PROTECTED]
Subject: [WhatsUp Forum] Mail notifications not working



For some reason, i can't get my mail notifications to work.  I can setup my
email in outlook to work fine, but when i use the same server settings in
WUG, it always fails...what the!!!!!

any suggestions?

Aaron A. Brooks
Network Engineer
Ainsworth Communication Services
416.750.6826



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