Jon and David,
Thanks for the replies...
I have tested the pager via email method and it works and was rather
quick(most of the time). But there is the problem with the possibility
that some device between WUG and the SMTP server is unavailable and we have
experienced an intermittent delay of up to several hours. The SMTP server
is in our Central IC office (a few hundred miles away and several routers)
and I have no control of it.
I would think that WUG could ...
Check the Q to see if a page need sent.
Check the Q to gather all other pages that go to the same provider
Make the call
Send as many pages as possible to this provider
Close the call
Loop to the top and check the Q again.
I have worked with other paging software and it basically does the above.
They can send several pages in what appears to be the same time frame as
one page.
WUG???
Is multiple pages during the same call in our Future???
Thanks
Steve
"Burks, Jon"
<[EMAIL PROTECTED]> To: <[EMAIL PROTECTED]>
Sent by: cc:
[EMAIL PROTECTED] Subject: RE: [WhatsUp Forum] Slow
Notifications
pswitch.com
02/24/2003 12:50 PM
Please respond to
WhatsUp_Forum
If these 4 pagers are alpha numeric, then why not setup a distribution list
on your mail server for the notification group. Include in the distribution
list the pager pins. Then have WhatsUp send out the alert notification to
the distribution list.
For example, we use Skytel two-way alpha pagers. We created a group for
each operational area (Admin, Ops, Dev, NOC, etc.). Within each group there
are multiple pagers. Using the proper SMTP alias syntax as
[EMAIL PROTECTED], you add each pager to the distribution list.
Whatsup sends out only one alert to the pager distribution list for each
down device.
The only rub is if you are having an issue with message delivery via your
SMTP smarthost relay, primary mail server, or SMTP gateway. In this case
you would need to use a modem to send the alerts via the provider TAP
method. In this case, then each pager would have to be called individually.
This is typically what takes a while for each alert to be processed in the
queue because of latency involved in using the modem dial, handshake, alert
notification.
However, Skytel has a work around where you can use their Simple Network
Paging Protocol (SNPP) server to send message over the Internet. It use TCP
7777. Your only requirement would be Internet connectivity and allow TCP
7777 outbound via your firewall.
Name: snpp.skytel.com
Address: 204.153.81.208
C:\WINNT>telnet snpp.skytel.com 7777
220 Gateway Ready
250 Pager ID Accepted
250 Message OK
250 Message Sent Successfully
221 OK, Goodbye
Connection to host lost.
C:\WINNT>
You would need to create a alert notification to use telnet to
snpp.skytel.com 7777 and send the pager alert notifications using the
proper syntax (PAGER, MESSAGE, SEND, QUIT). Here is the URL:
http://www.skytel.com/partners/dev_resources_snpp.htm
Regards,
Jon
-----Original Message-----
From: David Toalson [mailto:[EMAIL PROTECTED]
Sent: Monday, February 24, 2003 11:38 AM
To: '[EMAIL PROTECTED]'
Subject: RE: [WhatsUp Forum] Slow Notifications
I have been asking for this possibility since 4.0. It has not been
implemented as yet - maybe Ipswitch will put this in the next update.
(Ipswitch, are you listening?)
David Toalson
816-701-4142
> ----------
> From: [EMAIL PROTECTED]:[EMAIL PROTECTED]
> Reply To: [EMAIL PROTECTED]
> Sent: Monday, February 24, 2003 11:01 AM
> To: [EMAIL PROTECTED]
> Subject: [WhatsUp Forum] Slow Notifications
>
>
> Hello All!
> I am currently running WUG ver 6. I have purchased the upgrade to Ver 8,
> but have yet to install it.
>
> This is a problem with notification, not detection. Most of our devices
> are setup to notify 4 alpha pagers when a problem is detected. If
several
> devices are detected down at the same time, it can take a very long time
> just to notify us. We have had instances where the devices are back up
> before WUG got around to all of the notifications. Then we wait while it
> notifies us that they are all back up.
>
> Does WUG have a way to make several alpha pager notifications during the
> same call?? It seems to make a separate call for each device and each
> pager.
> All of our pagers use the same provider
>
>
> Thanks
> Steve Murphy
>
>
>
>
> Please visit http://www.ipswitch.com/support/mailing-lists.html
> to be removed from this list.
>
> An Archive of this list is available at:
> http://www.mail-archive.com/whatsup_forum%40list.ipswitch.com/
>
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