WhatsUP has been notorious, at least for me, when using a modem to send alerts to a paging service. After several different versions, and several different machines, modems, and cables we decided on just using the modem when one of the devices in the email path is down, such as the smtp server or routers. For "everything" else we use the pager email addresses.
-----Original Message----- From: Burks, Jon [mailto:[EMAIL PROTECTED] Sent: Monday, February 24, 2003 12:50 PM To: [EMAIL PROTECTED] Subject: RE: [WhatsUp Forum] Slow Notifications If these 4 pagers are alpha numeric, then why not setup a distribution list on your mail server for the notification group. Include in the distribution list the pager pins. Then have WhatsUp send out the alert notification to the distribution list. For example, we use Skytel two-way alpha pagers. We created a group for each operational area (Admin, Ops, Dev, NOC, etc.). Within each group there are multiple pagers. Using the proper SMTP alias syntax as [EMAIL PROTECTED], you add each pager to the distribution list. Whatsup sends out only one alert to the pager distribution list for each down device. The only rub is if you are having an issue with message delivery via your SMTP smarthost relay, primary mail server, or SMTP gateway. In this case you would need to use a modem to send the alerts via the provider TAP method. In this case, then each pager would have to be called individually. This is typically what takes a while for each alert to be processed in the queue because of latency involved in using the modem dial, handshake, alert notification. However, Skytel has a work around where you can use their Simple Network Paging Protocol (SNPP) server to send message over the Internet. It use TCP 7777. Your only requirement would be Internet connectivity and allow TCP 7777 outbound via your firewall. Name: snpp.skytel.com Address: 204.153.81.208 C:\WINNT>telnet snpp.skytel.com 7777 220 Gateway Ready 250 Pager ID Accepted 250 Message OK 250 Message Sent Successfully 221 OK, Goodbye Connection to host lost. C:\WINNT> You would need to create a alert notification to use telnet to snpp.skytel.com 7777 and send the pager alert notifications using the proper syntax (PAGER, MESSAGE, SEND, QUIT). Here is the URL: http://www.skytel.com/partners/dev_resources_snpp.htm Regards, Jon -----Original Message----- From: David Toalson [mailto:[EMAIL PROTECTED] Sent: Monday, February 24, 2003 11:38 AM To: '[EMAIL PROTECTED]' Subject: RE: [WhatsUp Forum] Slow Notifications I have been asking for this possibility since 4.0. It has not been implemented as yet - maybe Ipswitch will put this in the next update. (Ipswitch, are you listening?) David Toalson 816-701-4142 > ---------- > From: [EMAIL PROTECTED]:[EMAIL PROTECTED] > Reply To: [EMAIL PROTECTED] > Sent: Monday, February 24, 2003 11:01 AM > To: [EMAIL PROTECTED] > Subject: [WhatsUp Forum] Slow Notifications > > > Hello All! > I am currently running WUG ver 6. I have purchased the upgrade to Ver 8, > but have yet to install it. > > This is a problem with notification, not detection. Most of our devices > are setup to notify 4 alpha pagers when a problem is detected. If several > devices are detected down at the same time, it can take a very long time > just to notify us. We have had instances where the devices are back up > before WUG got around to all of the notifications. Then we wait while it > notifies us that they are all back up. > > Does WUG have a way to make several alpha pager notifications during the > same call?? It seems to make a separate call for each device and each > pager. > All of our pagers use the same provider > > > Thanks > Steve Murphy > > > > > Please visit http://www.ipswitch.com/support/mailing-lists.html > to be removed from this list. > > An Archive of this list is available at: > http://www.mail-archive.com/whatsup_forum%40list.ipswitch.com/ > Please visit http://www.ipswitch.com/support/mailing-lists.html to be removed from this list. An Archive of this list is available at: http://www.mail-archive.com/whatsup_forum%40list.ipswitch.com/ Please visit http://www.ipswitch.com/support/mailing-lists.html to be removed from this list. An Archive of this list is available at: http://www.mail-archive.com/whatsup_forum%40list.ipswitch.com/ Please visit http://www.ipswitch.com/support/mailing-lists.html to be removed from this list. An Archive of this list is available at: http://www.mail-archive.com/whatsup_forum%40list.ipswitch.com/
