RE: [WhatsUp Forum] Upgrade: Windows Server 2000 -> 2003 & WUG 8.0 -> 8.01

[Auger, Jay (IS)]

Title: Upgrade: Windows Server 2000 -> 2003 & WUG 8.0 -> 8.01

WaHoo!  I fixed the smtp issue.  <Insert dope slap to forehead here>  The server name was missing the domain suffix, so when it tried initiating a connection with the smtp server it was getting denied.    Still need to figure out the black image issue, though.   Jay   -----Original Message----- From: Auger, Jay (IS) Sent: Monday, June 02, 2003 9:53 AM To: [EMAIL PROTECTED] Subject: [WhatsUp Forum] Upgrade: Windows Server 2000 -> 2003 & WUG 8.0 -> 8.01 Importance: High   Friday 5/30, I had WhatsUp! Gold 8.0 running on a Windows 2000 Advanced Server.  I backed up the all of the files under C:\Program Files\WhatsUp then installed Windows Server 2003.  I installed WhatsUp! Gold 8.0 onto the new server, then copied all of the files under C:\Program Files\WhatsUp back onto the server.  After that was complete, I upgraded WhatsUp! Gold to 8.01.  Since then I have a few issues.  Most importantly, all of my smtp (email/epage) alerts are no longer working.  The numeric (beeper) alerts are working.  Also, now when a user views WhatsUp through the web interface (remotely) all of the icons and images (lines, clouds, etc) are black.  End users depend on the maps that I create and this needs to be resolved. Any help with this would be greatly appreciated! Jay Auger [EMAIL PROTECTED] Network Engineer UMASS Medical School