Scott, Prior to version 8.01 this used to be an issue. But, I believe with version 8.01 you can configure a sound notification for a specific device being monitored and request a sound to play for device down and a sound to play for device up.
>From IPSwitch Release notes - Fixed in Version 8.01 - Notifications - "Sound >notification expanded to allow the specification of different sounds depending on the >nature of the alert (device up/down, service up/down, or event received). Although I do not actively use this feature since my Whatsup Console is in the raised floor server room (you cannot hear the wav sound over the Liebert HVAC), I did test this feature and it seemed to work just fine. Are you using the same wav file for both the down and up alert? >From the menu... Configure Notification Library... Sound New... Display Name - Test Device Sound Item Down: C:\Program Files\WhatsUp\isdown.wav Item Up: C:\Program Files\WhatsUp\isup.wav Uncheck Continuous Play OK to save Close For the device being monitored Configure the Alerts notification Add Alert Notification Sound - Test Device Sound (just created from procedure above). Send Auto UP alert after sending DOWN alert Send alert even if console response OK to save. When I disconnected the device being monitored from the network by pulling the Ethernet cable. I get the down alert notification with the isdown.wav sound. When I reconnect the device to the network, I get the up alert notification with the isup.wav sound. Is the issue related to the fact that you are sending these remote sounds to systems other than the Whatsup Gold monitoring system? Regards, Jon -----Original Message----- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] Sent: Wednesday, July 09, 2003 12:46 PM To: [EMAIL PROTECTED] Subject: [WhatsUp Forum] Different sounds/actions for Up/Down Lets see if I can make this easy to follow..... We are using WUG 8.01 and want to have a sound played remotely on 2 monitoring workstations (both Helpdesk's) when a device state changes. We are using PSEXEC to execute an application called WAV.EXE which plays a wav file on the remote system. This works well. Now, the problem..... How do I get WUG to play a unique sound for when the device goes down and then another when the device comes back up???? I have played with the options in Notifications -> Programs but I can't see where to get it to trigger one for Up and then another for Down. Right now it plays the same wav for both up and down. Any ideas? Scott J. Sotherland Please visit http://www.ipswitch.com/support/mailing-lists.html to be removed from this list. An Archive of this list is available at: http://www.mail-archive.com/whatsup_forum%40list.ipswitch.com/ Please visit http://www.ipswitch.com/support/mailing-lists.html to be removed from this list. An Archive of this list is available at: http://www.mail-archive.com/whatsup_forum%40list.ipswitch.com/
