But if you are using a Program notification this will not work.  I think
this is what you are doing because you said you use psexec.  I have included
a message that was on this list a while ago.  It shows how to have a batch
file do different things based on UP or DOWN.  You will have to play with
it, but if you use psexec you are use to that.


Jeff Cook
Network Administrator
Whatcom Educational Credit Union



It has to run the same batch file for both DOWN and UP, just inside the
batch file have it look for the value of the status (either DOWN or UP) and
on DOWN run what you want in the first batch file and on UP run what you
want in the second batch file.   This batch file allows sending WUG alerts
to an AttentionSoftware server called Attention. 
Heres a sample of what I mean: 

@echo off 

rem The variables below are as follows: 
rem   %u        %T        %h       %S      %v 
rem UP/DOWN Host_Type Host_Name Status  Services 

rem The following two lines send set and clear 
rem Arguments are: AID |MType    |HName    |Con|Cause|Server|Land|Ipaddr 
rem Arguments are: from|host_type|Host_Name|null|1|netmgmt|Status|UP/DOWN 

IF .%1==.DOWN attn -tS " |%2|%3|null|1|netmgmt|""%4""|%1" 
IF .%1==.UP attn -tC " |%2|%3|null|1|netmgmt|""%4""|%1" 

In this batch file WUG is handing it 5 variables.  In WUG alerts specify the
batch file and the variables you want to hand it.  Then do a test of the
status of UP/DOWN  which for me I used IF statement on variable 1 which is
the UP/DOWN status.  Depending on what it is determines what executable and
switches I run. 


Good luck. 

Phil 


-----Original Message-----
From: Burks, Jon [mailto:[EMAIL PROTECTED]
Sent: Wednesday, July 09, 2003 12:53 PM
To: [EMAIL PROTECTED]
Subject: RE: [WhatsUp Forum] Different sounds/actions for Up/Down


Scott,

Prior to version 8.01 this used to be an issue. But, I believe with version
8.01 you can configure a sound notification for a specific device being
monitored and request a sound to play for device down and a sound to play
for device up.

>From IPSwitch Release notes - Fixed in Version 8.01 - Notifications -
"Sound notification expanded to allow the specification of different sounds
depending on the nature of the alert (device up/down, service up/down, or
event received).

Although I do not actively use this feature since my Whatsup Console is in
the raised floor server room (you cannot hear the wav sound over the Liebert
HVAC), I did test this feature and it seemed to work just fine. Are you
using the same wav file for both the down and up alert?

>From the menu...

Configure
Notification Library...
Sound
New...
Display Name - Test Device Sound
Item Down: C:\Program Files\WhatsUp\isdown.wav
Item Up: C:\Program Files\WhatsUp\isup.wav
Uncheck Continuous Play
OK to save
Close


For the device being monitored
Configure the Alerts notification
Add Alert
Notification
Sound - Test Device Sound (just created from procedure above).
Send Auto UP alert after sending DOWN alert
Send alert even if console response
OK to save.

When I disconnected the device being monitored from the network by pulling
the Ethernet cable. I get the down alert notification with the isdown.wav
sound.

When I reconnect the device to the network, I get the up alert notification
with the isup.wav sound.

Is the issue related to the fact that you are sending these remote sounds to
systems other than the Whatsup Gold monitoring system?

Regards,

Jon





-----Original Message-----
From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED]
Sent: Wednesday, July 09, 2003 12:46 PM
To: [EMAIL PROTECTED]
Subject: [WhatsUp Forum] Different sounds/actions for Up/Down


Lets see if I can make this easy to follow.....

We are using WUG 8.01 and want to have a sound played remotely on 2
monitoring workstations (both Helpdesk's) when a device state changes.
We are using PSEXEC to execute an application called WAV.EXE which plays a
wav file on the remote system. This works well. Now, the problem.....

How do I get WUG to play a unique sound for when the device goes down and
then another when the device comes back up???? I have played with the
options in Notifications -> Programs but I can't see where to get it to
trigger one for Up and then another for Down. Right now it plays the same
wav for both up and down.

Any ideas?

     Scott J. Sotherland





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