RE: [WhatsUp Forum] SNMP Traps

[Luz Berger]

Title: Message

Hi Scott,   the item will stay highlighted until acknowledged or the item gets selected. The color will revert back to green if a subsequent poll succeeds.   Luz Berger -----Original Message----- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Scott Taylor Sent: Wednesday, July 16, 2003 4:05 PM To: '[EMAIL PROTECTED]' Subject: RE: [WhatsUp Forum] SNMP Traps Yes, that appears to be by design.  I believe that the triangle turns magenta to indicate that new events have occurred since the device was last viewed.  As I see it an event is not an acknowledgeable item because it's really just a message or a reported incident.  However, when a service or polled item goes down WhatsUp will acknowledge when it comes back up. This is because it verifies that the service is back up during a subsequent poll, unlike an event.  Hope that helps.         Scott Taylor     Westat, Inc.   -----Original Message----- From: Goran Jovanovic [mailto:[EMAIL PROTECTED] Sent: Wednesday, July 16, 2003 9:41 AM To: [EMAIL PROTECTED] Subject: RE: [WhatsUp Forum] SNMP Traps Andrew,   Thanx for removing the excess I left at the end of my first message. I forgot to delete it.   I had seen that the SNMP Server Event Server was present but I did not go into it and enable it. I have enabled it and now the traps show up. I have also created an e-mail notification so I am getting e-mails when a trap occurs.   Now the next question is: An SNMP trap comes in and the triangle in the top left corner turns magenta, indicating that there was a trap. Now as soon as I click on the icon the triangle either disappears or goes back to being a white triangle. Is this by design? I have not acknowledged any errors or cleared them?   Thank you            Goran Jovanovic      The LAN Shoppe      2345 Yonge Street, Suite 302      Toronto, Ontario M4P 2E5      Phone: (416) 440-1167 x-2113      Cell: (416) 931-0688      E-Mail: [EMAIL PROTECTED]     -----Original Message----- From: Harwood, Andrew (TSA) [mailto:[EMAIL PROTECTED] Sent: Wednesday, July 16, 2003 1:49 AM To: '[EMAIL PROTECTED]' Subject: RE: [WhatsUp Forum] SNMP Traps   A simple question - did you enable the SNMP trap server on the WhatsUp machine? (It ships disabled I believe)   Go to Configure -> Program Options -> Event Servers, then select "SNMP Trap" and click Configure. Make sure "Listen for messages" is checked, and the port is 162.   Thanks, Andrew Harwood IT&T Operations Officer Infrastructure Management (Room 161) CORPORATE INFORMATION TRANSPORT SA Phone: +61 8 8343-2639 Fax: +61 8 8343-2255 E-mail: mailto:[EMAIL PROTECTED] Internet site URL: http://www.transport.sa.gov.au Disclaimer: The information contained in this e-mail message may be confidential, and may also be the subject of privilege or public interest immunity. This e-mail and any attached files should be scanned to detect viruses and no liability for loss or damage resulting from the use of any attached files is accepted. If you are not the intended recipient, any use, disclosure or reproduction of this document is unauthorised. If you have received this e-mail in error please telephone +61 8 8343 2222. -----Original Message----- From: Goran Jovanovic [mailto:] Sent: Wednesday, 16 July 2003 11:18 AM To: [EMAIL PROTECTED] Subject: [WhatsUp Forum] SNMP Traps Hi all,   I just started to evaluate WUG today. Figured out the linked maps and got that working.   Now my big question is this. I want to receive SNMP traps from various devices (such as Compaq servers). These traps will tell me when a power supply fails of if a drive in an array fails etc (hardware stuff). I set another server to sent traps and I know that it sent them but I cannot get WUG to display anything regarding the SNMP trap. I got my server on the map and it is being polled via ICMP (is green) and I went into properties and under events selected Any SNMP trap (I even went in and found the Compaq Power Supply Failure trap). But when I pull the power on one of the power supplies nothing is shown on the map. My triangle in the top left corner is still there and still white.   I complied the Compaq MIBs into the system so I can see all the traps.   Any ideas on what I am missing?   Also based on what I am seeing I am going to have to go into each server and associate the traps I want to be displayed / trapped for each server. Is that correct?   Thanks all.            Goran Jovanovic      The LAN Shoppe      2345 Yonge Street, Suite 302      Toronto, Ontario M4P 2E5      Phone: (416) 440-1167 x-2113      Cell: (416) 931-0688      E-Mail: [EMAIL PROTECTED]

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