Here's the section about upgrading from the 8 readme. I think this will
probably take care of you:
Upgrading
=========
If you are upgrading from a previous version of WhatsUp Gold or
WhatsUp, you should note the following:
- Back up any network maps! These will have the file extensions .DB
for WhatsUp and .WUP for WhatsUp Gold. NOTE: When you open a .DB
file in WhatsUp Gold, the file is automatically converted to the
WUP format and saved with a .WUP extension.
- Back up your SERVICES.INI and HOSTTYPES.INI files.
- Back up your Notifications subdirectory (new in version 6).
- For versions earlier than version 5, defined notifications are
stored in a file named IPNOTIFY.INI in your Windows or NT
directory. This file is shared by other Ipswitch products and
is therefore not deleted or replaced when you upgrade.
- Back up your GALLERY.INI file (new in version 7).
- During installation, if WhatsUp Gold detects that a MIB.TXT or
TRAPS.TXT exists in the installation directory, it will install
the new files as MIB.NEW and TRAPS.NEW.
- Be sure that WhatsUp Gold has completely shut down before doing an
upgrade installation. If you exit WhatsUp Gold during a poll, it may
take up to 30 seconds for WhatsUp Gold to remove itself from memory.
If you press Ctrl+Alt+Del, WhatsUp Gold will remain in the Windows
task list until it is removed from memory.
- WhatsUp Gold comes with a 'Classic' set of web templates by default,
however you are free to create your own versions too. 'Live'
template files are located in the 'Web' directory (as .asp files).
A clean archive of the 'Classic' web interface pages can be found
in the 'WebTemplatesArchive\Classic' subdirectory of the install
directory. As you upgrade to newer versions of WhatsUp Gold, the
install checks to see if you have modified the working set of web
template files in the 'Web' directory. If you have modified or
customized these files, the upgrade install will recognize this.
You will then have the opportunity, during install, to either backup
and replace the existing live templates and accept the updates
provided with this release, or keep your existing live templates
as is. If you choose to keep your existing web templates as the
live set, you can always find the latest set in the
WebTemplateArchive\Classic directory. To realize bug fixes
in your web template files you should consider merging the new
set with your customized working set. If you choose to accept
the updated templates as the live set, your customized templates
will be backed up under the WebTemplateArchive directory.
- Note: The "SNMP Threshold" custom service plug-in has been replaced.
If you have been using the custom service plug-in: "SNMP Threshold"
(SNMPCHK.DLL) you are encouraged to migrate to the new version
of this plug-in: "SNMP Monitoring" (SNMPMON.DLL) introduced with
v7.00. By doing this, you can take advantage of all updated SNMP
monitoring features. "SNMP Threshold" will continue to work with
v8.00. However, all future enhancements will occur in the new
"SNMP Monitoring" plug-in. The new "SNMP Monitoring" plug-in is
automatically installed with v8.00. Details on how to migrate can
be found in the following Knowledge Base article:
http://support.ipswitch.com/kb/WG-20011221-DM03.htm
-----Original Message-----
From: Darren Burke [mailto:[EMAIL PROTECTED]
Sent: Wednesday, October 08, 2003 11:25 AM
To: [EMAIL PROTECTED]
Subject: [WhatsUp Forum] Reinstall WUG
My WUG service will not stop cleanly. I am running 8.0 with all updates
and hotfixes. The only way I can get the service to stop is to manually
kill the processes - wugsvc.exe, whatsupg.exe, winevnt.exe and
snmpevnt.exe.
I have spent too much time on this and I think my best option is to just
totally de-install and re-install from scratch. Is there documentation
on how to do this without losing my maps, alerts and all my
configurations?
Thank you
Darren
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