[WhatsUp Forum] Problem Displaying Correct Information

[Charville, Dan]

All,   We monitor routers and switches at our site using WUG 8.03.  How we have our site set up like a hierarchy with the routers at the top and the switches as children.  We monitor devices that are connected to each other through Services as an Interface.  Whenever a child goes down, its parent sends an email and SMS message letting us know that the Interface (child) is down.  When the interface goes down it gives us the detailed information that we want.  When the interface comes back up, all that the messages say is SVCUP and no other information.  I would like to know the information that it gave me when the interface went down incase more then one interface goes down.  Could somebody please give me suggestions on how to fix this?  Thanks in advance.   Below is the information that we receive when an Interface goes up and down.   Down   switch Interface(36) FastEthernet0/36 SVCDOWN at 15:35:02 Address: xxx.xxx.xxx.xxx Info 1: Info 2: Date: 03/19/2004 Status: Active and responding ( 0) Svcs: Interface(36) FastEthernet0/36 Notes:   Up   switch SVCUP at 15:37:07 Address: xxx.xxx.xxx.xxx Info 1: Info 2: Date: 03/19/2004 Status: Active and responding ( 0) Svcs: Notes:   P.S.  These are the variables that the messages are sending us.   %n %v %u at %t Address: %a Info 1: %1 Info 2: %2 Date: %d Status: %S ( %s) Svcs: %v Notes: %N %m   Dan Charville IT Consultant Therma-Tru Corp. 1695 Indianwood Circle Maumee, OH 43537 Email: [EMAIL PROTECTED] Phone: 419-891-7478 Fax: 419-482-9136 Cell: 419-343-0162