Dan, Investigate the new notification variables (in help and the doc, pg126/127) and try the %(service::justup) variable put in just to address this situation.
Daniel Donnelly ----- Original Message ----- From: "Charville, Dan" <[EMAIL PROTECTED]> To: <[EMAIL PROTECTED]> Sent: Friday, March 19, 2004 3:57 PM Subject: [WhatsUp Forum] Problem Displaying Correct Information > All, > > > > We monitor routers and switches at our site using WUG 8.03. How we have our > site set up like a hierarchy with the routers at the top and the switches as > children. We monitor devices that are connected to each other through > Services as an Interface. Whenever a child goes down, its parent sends an > email and SMS message letting us know that the Interface (child) is down. > When the interface goes down it gives us the detailed information that we > want. When the interface comes back up, all that the messages say is SVCUP > and no other information. I would like to know the information that it gave > me when the interface went down incase more then one interface goes down. > Could somebody please give me suggestions on how to fix this? Thanks in > advance. > > > > Below is the information that we receive when an Interface goes up and down. > > Down > > switch Interface(36) FastEthernet0/36 SVCDOWN at 15:35:02 > Address: xxx.xxx.xxx.xxx > Info 1: > Info 2: > Date: 03/19/2004 > Status: Active and responding ( 0) > Svcs: Interface(36) FastEthernet0/36 > Notes: > > > > Up > switch SVCUP at 15:37:07 > Address: xxx.xxx.xxx.xxx > Info 1: > Info 2: > Date: 03/19/2004 > Status: Active and responding ( 0) > Svcs: > Notes: > > P.S. These are the variables that the messages are sending us. > > > > %n %v %u at %t > Address: %a > Info 1: %1 > Info 2: %2 > Date: %d > Status: %S ( %s) > Svcs: %v > Notes: %N > %m > > Dan Charville > IT Consultant > Therma-Tru Corp. > 1695 Indianwood Circle > Maumee, OH 43537 > Email: [EMAIL PROTECTED] <mailto:[EMAIL PROTECTED]> > Phone: 419-891-7478 > Fax: 419-482-9136 > Cell: 419-343-0162 > > > > Please visit http://www.ipswitch.com/support/mailing-lists.html to be removed from this list. An Archive of this list is available at: http://www.mail-archive.com/whatsup_forum%40list.ipswitch.com/
