I have been using WhatsUp for 3 years and every time, I have had to call the support desk response time has been good. The support has been excellent.
Rod Cameron -----Original Message----- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] Behalf Of Trussell, Dennis R Sent: Tuesday, May 04, 2004 10:08 AM To: '[EMAIL PROTECTED]' Subject: RE: [WhatsUp Forum] Support Question opinions needed I have only contacted the support desk once, after trying to find the solution on the web site. It actually took longer to get through the phone system then to solve the problem. Regards, Dennis Trussell Network Analyst XEROX Office Printing Business P.O Box 1000 M/S 7060-340 26600 SW Parkway, Wilsonville OR 97070-1000, USA 8*875-2098 Phone (503) 685-2098 Office hours 6:30am to 3:30pm email: [EMAIL PROTECTED] -----Original Message----- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] Behalf Of SysAdmin Sent: Monday, May 03, 2004 8:37 PM To: [EMAIL PROTECTED] Subject: [WhatsUp Forum] Support Question opinions needed To anyone with a Maintenance Agreement. What is the typical time that it takes for you to receive a response? Thank you, Scott Please visit http://www.ipswitch.com/support/mailing-lists.html to be removed from this list. An Archive of this list is available at: http://www.mail-archive.com/whatsup_forum%40list.ipswitch.com/ Please visit http://www.ipswitch.com/support/mailing-lists.html to be removed from this list. An Archive of this list is available at: http://www.mail-archive.com/whatsup_forum%40list.ipswitch.com/ Please visit http://www.ipswitch.com/support/mailing-lists.html to be removed from this list. An Archive of this list is available at: http://www.mail-archive.com/whatsup_forum%40list.ipswitch.com/
