Is there anyone using http://www.wugportal.com ?
Seems to down at the moment though...

-----Ursprungligt meddelande-----
Fr�n: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] F�r [EMAIL PROTECTED]
Skickat: den 10 juni 2004 13:21
Till: [EMAIL PROTECTED]; [EMAIL PROTECTED]
�mne: RE: [WhatsUp Forum] Forum vs mailing list

Have both I say. Not every new WUG user or admin will want to be on the list. Plus 
sets up a categorizable knowledge base for commonly answered questions. You could 
probably embed the mailing list archives in a section of the forum so they can be 
searchable by the better search features of the majority of the forum software out 
there nowadays. 

Bryan

[Message delivered by NotifyLink]

----------Original Message----------

From: [EMAIL PROTECTED]
Sent: Thu, June 10, 2004 4:12 AM
To: [EMAIL PROTECTED]
Subject: RE: [WhatsUp Forum] Forum vs mailing list

Good idea. 

A forum can be better managed. It is easy to search & you do not have to 
keep a folder with 10,000 emails in it. On top of that you would not have 
to read the out of office replies


Chris Bell 

Network Monitoring Supervisor






"Les Keith" <[EMAIL PROTECTED]>
Sent by: [EMAIL PROTECTED]
10/06/2004 08:57
Please respond to WhatsUp_Forum

 
        To:     <[EMAIL PROTECTED]>
        cc: 
        Subject:        RE: [WhatsUp Forum] Forum vs mailing list


HI,
   I like the mail model
RGDS

From: Van K. Jones [mailto:[EMAIL PROTECTED] 
Sent: 09 June 2004 06:32 PM
To: [EMAIL PROTECTED]
Subject: [WhatsUp Forum] Forum vs mailing list

Has Ipswitch ever considered going to a forum based support model instead 
of a mailing list based model?  A lot of good information passes through 
the list, but I am inundated with mail every day and am constantly having 
to delete mail to stay within my quota at work and I deal with support of 
many companies just like the rest of you.  I prefer to participate in 
forums where I can go to the messages, follow threads, search for 
solutions, etc.  I may be the lone ranger here, but I was curious about 
how others on the list feel about this.
 
Thanks

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