Is there anything in WUG or WUG pro to allow an operator to place an object in a "Hold State" of some kind?
Specifically; t1. Device is replying to ping t2. Device no longer replies to ping, considered "down" t3. Device is placed in hold state - Device will be polled but no longer propogate alerts (visual / audio). **SEE WISH LIST BELOW t4. Operator contacts administrator to resolve issue t5. Administrator resolves issue, contacts operator with updated status t6. Operator removes object from hold state, normal polling and alerting continues. ***WISH LIST At this point a log entry is created noting the objects status, multiple possible status' would be helpful (unscheduled outage, maintenance, etc) Web-based status page might display objects in a hold state for operator reference reminders from object would be helpful too, i.e. when object is placed in "hold" operator must enter estimated time of recovery. At that time some form of ntification may be sent to the admin and or operator requesting updated status. Anyone? Please visit http://www.ipswitch.com/support/mailing-lists.html to be removed from this list. An Archive of this list is available at: http://www.mail-archive.com/whatsup_forum%40list.ipswitch.com/
