You folks just made a lot of people happy...thanks!

>>> [EMAIL PROTECTED] 11/3/2004 3:44:48 PM >>>
Yes! 
WhatsUp Professional now has a "Maintenance" mode that behaves as
described
below.

Cheers!

pete.;1 

-)-------------- 
Peter H. Jenney

Product Management 
Ipswitch 
10 Maguire Rd. 
Lexington, MA 02421
http://www.ipswitch.com 

Direct: +1 (781) 676.5755 
Mobile: +1 (603) 264.3961 
[EMAIL PROTECTED] 



-----Original Message-----
From: [EMAIL PROTECTED] 
[mailto:[EMAIL PROTECTED] On Behalf Of James
Amann
Sent: Wednesday, November 03, 2004 10:56 AM
To: [EMAIL PROTECTED]; [EMAIL PROTECTED] 
Cc: Davide Gaetano; Gerald Allen
Subject: [WhatsUp Forum] "Hold State"


Is there anything in WUG or WUG pro to allow an operator to place an
object in
a "Hold State" of some kind?

Specifically;

t1. Device is replying to ping

t2. Device no longer replies to ping, considered "down"

t3. Device is placed in hold state - Device will be polled but no
longer
propogate alerts (visual / audio).

**SEE WISH LIST BELOW

t4. Operator contacts administrator to resolve issue

t5. Administrator resolves issue, contacts operator with updated
status

t6. Operator removes object from hold state, normal polling and
alerting
continues.

***WISH LIST

At this point a log entry is created noting the objects status,
multiple
possible status' would be helpful (unscheduled outage, maintenance,
etc)

Web-based status page might display objects in a hold state for
operator
reference

reminders from object would be helpful too, i.e. when object is placed
in
"hold" operator must enter estimated time of recovery.  At that time
some form
of ntification may be sent to the admin and or operator requesting
updated
status.

Anyone?





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