Richard,

Could you ZIP and email me your WhatsUp Gold MIB.TXT and TRAPS.TXT?  I would 
like to try and reproduce the Import error so that I can log it as a defect.

Thanks

Mark Symons
Ipswitch, Inc
Augusta GA

-----Original Message-----
From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] Behalf Of White, Richard (RBC 
Centura)
Sent: 15 November 2004 15:53
To: [EMAIL PROTECTED]
Subject: RE: [WhatsUp Forum] WUP - Importing old maps


You were exactly right.  I had some junk in my Trap.txt file.  Identified by 
using trapimport within CLI.  Cleared and importing maps as we speak.
Thanks, 
Richard 
-----Original Message----- 
From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] 
Sent: Monday, November 15, 2004 3:42 PM 
To: [EMAIL PROTECTED] 
Subject: RE: [WhatsUp Forum] WUP - Importing old maps 






Can you try importing from CLI and provide any errors that get generated? 
If you've removed your mibs.txt and trap.txt files from the WhatsUp Gold 
directory, have you also removed them from the /program 
files/Ipswitch/WhatsUp Professional 2005/ directory?  I seem to remember 
there was a lot of cruft left after the WhatsUp Professional uninstall. 
Usually I would just delete the entire Pro directory and start over--after 
verifying that my mibs.txt and trap.txt files were ok. 
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~ 
Thanks, 
Steve Busby 
Information Technology Services 
University of Nebraska Medical Center 
985030 Nebraska Medical Center 
[EMAIL PROTECTED] 
402.559.9621 
If Linux doesn't have the solution, you have the wrong problem. 
***************University of Nebraska Medical Center E-mail Confidentiality 
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                                       RE: [WhatsUp Forum] WUP - Importing 
             11/15/04 02:14 PM         old maps                            
                                                                           
                                                                           
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I removed it all from the C drive and it is still hanging up.  "Error 
adding the trap into the database" 


-----Original Message----- 
From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] 
Sent: Monday, November 15, 2004 3:05 PM 
To: [EMAIL PROTECTED] 
Cc: [EMAIL PROTECTED]; 
[EMAIL PROTECTED] 
Subject: RE: [WhatsUp Forum] WUP - Importing old maps 









Definitely one way to test it...you can always reimport your mibs later. 
Also, check your traps.txt file, this also could be screwing things up on 
the import. 


WhatsUp Professional comes with the same default mib.txt & traps.txt file 
WhatsUp Gold had. 


~~~~~~~~~~~~~~~~~~~~~~~~~~~~~ 


Thanks, 


Steve Busby 
Information Technology Services 
University of Nebraska Medical Center 
985030 Nebraska Medical Center 
[EMAIL PROTECTED] 
402.559.9621 


If Linux doesn't have the solution, you have the wrong problem. 


***************University of Nebraska Medical Center E-mail Confidentiality 
Disclaimer *************** 
 The information in this e-mail is privileged and confidential, intended 
only for the use of the addressee(s) above. 
 Any unauthorized use or disclosure of this information is prohibited. If 
you have received this e-mail by mistake 
 please delete it and immediately contact the sender. 






             "White, Richard 
             (RBC Centura)" 
             <[EMAIL PROTECTED]                                          To 
             c.com>                    [EMAIL PROTECTED] 
             Sent by:                                                   cc 
             WhatsUp_Forum-own         [EMAIL PROTECTED] 
             [EMAIL PROTECTED]         om 
             com                                                   Subject 
                                       RE: [WhatsUp Forum] WUP - Importing 
                                       old maps 
             11/15/04 01:45 PM 


             Please respond to 
             [EMAIL PROTECTED] 
              t.ipswitch.com 









What if I remove the SNMP.TXT file all together as I do not have an 
information pertaining to SNMP to transfer. 





-----Original Message----- 
From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] 
Sent: Monday, November 15, 2004 12:41 PM 
To: [EMAIL PROTECTED] 
Cc: [EMAIL PROTECTED]; 
[EMAIL PROTECTED] 
Subject: RE: [WhatsUp Forum] WUP - Importing old maps 












You may have some invalid data or entries in your snmp.txt file.  You can 
run trapimport from CLI and see what entry(ies) are killing it, then remove 


those entries from you snmp.txt file and try upgrading WhatsUp Professional 


again. 





~~~~~~~~~~~~~~~~~~~~~~~~~~~~~ 





Thanks, 





Steve Busby 
Information Technology Services 
University of Nebraska Medical Center 
985030 Nebraska Medical Center 
[EMAIL PROTECTED] 
402.559.9621 





If Linux doesn't have the solution, you have the wrong problem. 





***************University of Nebraska Medical Center E-mail Confidentiality 


Disclaimer *************** 
 The information in this e-mail is privileged and confidential, intended 
only for the use of the addressee(s) above. 
 Any unauthorized use or disclosure of this information is prohibited. If 
you have received this e-mail by mistake 
 please delete it and immediately contact the sender. 









             "White, Richard 
             (RBC Centura)" 
             <[EMAIL PROTECTED]                                          To 
             c.com>                    [EMAIL PROTECTED] 
             Sent by:                                                   cc 
             WhatsUp_Forum-own 
             [EMAIL PROTECTED]                                     Subject 
             com                       RE: [WhatsUp Forum] WUP - Importing 
                                       old maps 


             11/15/04 10:58 AM 





             Please respond to 
             [EMAIL PROTECTED] 
              t.ipswitch.com 












I am having somewhat the same issue.  It gets to Exporting Traps and stops. 


Does not get a chance to import maps.  WUG is also not installed on my C 
drive. 
      -----Original Message----- 
      From: Jeff Cook [mailto:[EMAIL PROTECTED] 
      Sent: Friday, November 12, 2004 6:39 PM 
      To: [EMAIL PROTECTED] 
      Subject: RE: [WhatsUp Forum] WUP - Importing old maps 





      I just installed WUP and selected to have my WUG maps and settings 
      imported.  This didn't happen.  Has anyone else had this issue?  Let 
      me add the info that my WUG is not installed on the C drive.  Could 
      this be what caused the issue? 





      Thank You 





      Jeff Cook 
      Network Administrator 
      Whatcom Educational Credit Union 










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