For those that have direct access to their WhatsUp DB I suggest the
following to fix the UP notifications without downs (this script is
offered as is, any possible damage caused to your DB by this script will
not be my responsibility):

Open the WhatsUP DB in the SQL Query Analyzer and run the following SQL
script:

UPDATE MonitorState
SET nInternalStateTime = 1
WHERE (nMonitorStateID = 3) OR (nMonitorStateID = 5)

MonitorStateID 3 is Down and 5 is UP.  This script changes the default
StateTime from 0 to 1 which means that a device has to be UP or DOWN for
at least 1 minute before the system logs the state change.  This way if
you have some devices, that for whatever reason, have slightly unstable
connections this will prevent the sporadic alerts.  I would not normally
recommend directly editing the Database however IPSwitch has decied to
lockout the settings on the default Device States, which you can see but
not alter on the WhatsUp Application.  I would recommend that they
unlock these values in the upcomming service pack so patches like this
would be not be necessary.

>>> [EMAIL PROTECTED] 11/22/2004 8:21:35 AM >>>
Regarding up notifications without preceding down.
 
The default notification we got when we migrated was:
 
Notify if the device goes down for more than 2 minutes
 
Notify if the device goes up.
 
So, if the device goes down for 5 seconds, and misses the poll, then
you will NOT get a down notify, but WILL get a up notify.
 
If you check the Device State Change Timeline, you will probaby see
the
records of the short outage.
 
After discussing this with my server guy, we thought it was actually
not too bad.  The up without a down implies a short outage. Two pages
are not really needed.  At least not for us, and our remediation
timescale!
 
Cheers.
 

Pete Hoffswell                              616-732-1101 (Grand
Rapids,
x1101)
University LAN/WAN Coordinator              616-510-1198 (Mobile)
IT Services                                
[EMAIL PROTECTED] 
Davenport University                        http://www.davenport.edu 
 
 -=-=- LAN/WAN services: http://networker.davenport.edu -=-=-


>>> [EMAIL PROTECTED] 11/19/2004 4:49:10 PM >>>



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