What were the settings before these changes? -----Original Message----- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Eugene Pressley Sent: Tuesday, November 23, 2004 9:44 AM To: [EMAIL PROTECTED] Subject: RE: [WhatsUp Forum] Issues with up notifications [down less than two minutes]
It looks like WUP may have a problem if the UP State Time is set to anything other than 0. So only change the down state time to 1 minute, here is the modified SQL Query script: UPDATE MonitorState SET nInternalStateTime = 1 WHERE nMonitorStateID = 3 UPDATE MonitorState SET nInternalStateTime = 0 WHERE nMonitorStateID = 5 >>> [EMAIL PROTECTED] 11/22/2004 11:40:02 PM >>> For those that have direct access to their WhatsUp DB I suggest the following to fix the UP notifications without downs (this script is offered as is, any possible damage caused to your DB by this script will not be my responsibility): Open the WhatsUP DB in the SQL Query Analyzer and run the following SQL script: UPDATE MonitorState SET nInternalStateTime = 1 WHERE (nMonitorStateID = 3) OR (nMonitorStateID = 5) MonitorStateID 3 is Down and 5 is UP. This script changes the default StateTime from 0 to 1 which means that a device has to be UP or DOWN for at least 1 minute before the system logs the state change. This way if you have some devices, that for whatever reason, have slightly unstable connections this will prevent the sporadic alerts. I would not normally recommend directly editing the Database however IPSwitch has decied to lockout the settings on the default Device States, which you can see but not alter on the WhatsUp Application. I would recommend that they unlock these values in the upcomming service pack so patches like this would be not be necessary. >>> [EMAIL PROTECTED] 11/22/2004 8:21:35 AM >>> Regarding up notifications without preceding down. The default notification we got when we migrated was: Notify if the device goes down for more than 2 minutes Notify if the device goes up. So, if the device goes down for 5 seconds, and misses the poll, then you will NOT get a down notify, but WILL get a up notify. If you check the Device State Change Timeline, you will probaby see the records of the short outage. After discussing this with my server guy, we thought it was actually not too bad. The up without a down implies a short outage. Two pages are not really needed. At least not for us, and our remediation timescale! Cheers. Pete Hoffswell 616-732-1101 (Grand Rapids, x1101) University LAN/WAN Coordinator 616-510-1198 (Mobile) IT Services [EMAIL PROTECTED] Davenport University http://www.davenport.edu -=-=- LAN/WAN services: http://networker.davenport.edu -=-=- >>> [EMAIL PROTECTED] 11/19/2004 4:49:10 PM >>> Please visit http://www.ipswitch.com/support/mailing-lists.html to be removed from this list. An Archive of this list is available at: http://www.mail-archive.com/whatsup_forum%40list.ipswitch.com/ Please visit http://www.ipswitch.com/support/mailing-lists.html to be removed from this list. An Archive of this list is available at: http://www.mail-archive.com/whatsup_forum%40list.ipswitch.com/ Please visit http://www.ipswitch.com/support/mailing-lists.html to be removed from this list. An Archive of this list is available at: http://www.mail-archive.com/whatsup_forum%40list.ipswitch.com/
