Chris, Another way is setup a second monitor for the box. Leave the first one with the 24/7 pager, removing the team pager. On the second, set notification for 24/7, but change your monitor window to NOT between 2200 and 0700 (and exclude any days as well). Turn off the logging for this so you do not get double entries in the log. One down side to this is if the box drops of at 9:59p and comes back at 10:01p, the second icon will show down until the monitoring turns back on at 7am. I have a lot of my icons setup like this for our dispatch to receive all notifications, but my techs only get the notifications during working hours.
Scott ----- Original Message ----- From: "McNeil, Jim" <[EMAIL PROTECTED]> To: <[EMAIL PROTECTED]> Sent: Friday, December 10, 2004 1:05 PM Subject: RE: [WhatsUp Forum] any way to queue notifications during overnig ht hours? Chris, I don't know of a way to queue the notifications, but you may be able to get the same functionality with Recurring Notifications. I have the same type of scenario where the networking team isn't paged for non-critical devices after hours. What I've done is set up a Recurring Notification to e-mail a list of any down devices every morning at 7:30am. >From the console, go to Configure/Recurring Notifications. Check the box to Enable Recurring Notifications. Click New. Select the notification group or entry you want to notification to go to from the drop-down box. If you want it to run at a specific time, set it to run every 1 minutes and in the Time Period options, select between and specify the same time for the start and end times. (Mine says 7 days a week, between 0730 and 0730). Experiment with the checkboxes to get the results you want. You can have it include any combination of the following: Count of up/down devices, names of up/down devices, last xx lines of the event log. Basically, I think you'll get the results you're looking for by only checking Include DOWN names. (This is what I do.) The only caveat to this method: there's no way to tell it only to do this if there are down devices. It will sent the notification every time for the day(s)/time(s) you configure it for regardless of what's up/down. Jim -----Original Message----- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of [EMAIL PROTECTED] Sent: Friday, December 10, 2004 9:59 AM To: [EMAIL PROTECTED] Subject: [WhatsUp Forum] any way to queue notifications during overnight hours? Still using WUG 8.x in production.........We have a number of devices that we poll 24/7, and the group TECHNICAL SERVICES gets notified 24/7, but our team pager (one member of the TECHNICAL SERVICES group) is only configured to receive the notifications between the hours of 7am-10pm. We opted for this config so as to eliminate the nuisance factor of UP and DOWN alerts all through the night. In place of this, if somebody encountered a problem connecting to the network during the 10pm-7am hours (which was due to a downed server/switch/router), then they could use the normal 24/7 help desk on call pager to report the issue. The problem is this. If a server in our Bellevue, WA, office goes down between 10pm-7am, then all the members of the TECHNICAL SERVICES group (syslog/netmon dbase/my own Notes account) get the downed server notification, but the team pager does not. And come 7am, even though the server may still be down, the pager will never get the notification, since it is configured to not receive any notifications during the 10pm-7am timeframe. Does anybody know of a way in which we may be able to queue the notifications to the pager and then have them get sent at 7am, or a way to configure a special poll at 7am that will send out notification for devices that have already been down and generated notifications during the overnight? Maybe there is such a feature in WUP2005? BTW, I'm no programmer, so anything that would have to be scripted, I'd have to seek assistance. Maybe something that parses our network monitor dbase (which receives ALL notifications) at 7am for e-mails received between 10pm-7am and then forwards them to the team pager?? This is short of somebody physically checking the netmon dbase for any overnight notifications, since that person may come in late one day or be on vaca that day or whatever. We need to automate this; otherwise we'll have to revert to the team pager receiving all notifications 24/7. Thanks for any feedback....... Chris Powers Systems Engineer MCSE, CNA, Network+, A+ Keane IT Technical Services Please visit http://www.ipswitch.com/support/mailing-lists.html to be removed from this list. An Archive of this list is available at: http://www.mail-archive.com/whatsup_forum%40list.ipswitch.com/ Confidentiality Notice: This e-mail message, including any attachments, is for the sole use of the intended recipient(s) and may contain confidential and privileged information. Any unauthorized review, use, disclosure or distribution is prohibited. If you are not the intended recipient, please contact the sender by reply e-mail and destroy all copies of the original message. Please visit http://www.ipswitch.com/support/mailing-lists.html to be removed from this list. An Archive of this list is available at: http://www.mail-archive.com/whatsup_forum%40list.ipswitch.com/ Please visit http://www.ipswitch.com/support/mailing-lists.html to be removed from this list. An Archive of this list is available at: http://www.mail-archive.com/whatsup_forum%40list.ipswitch.com/
