Mark, I really hate to disagree with you, but unfortunately, yes, IPSwitch has given up on supporting this list regardless of the lip service paid, saying it does. The fact you monitor it but don't pipe the forum messages into it is proof evidence enough to that fact, and IPSwitch might as well kill the list server since it's become useless to everyone, IPSwitch included (I bet the hardware could be better utilized elsewhere in the company). What good is it to decide your user base up and isolate them from each other the way you have done...yes the list server is still up and operational, but with the vast majority of your base users having been "drawn away from" the list server, it's become pointless for anything except for the occasional repeat conversation over this very topic.
And IPSwitch burying it's head in the sand over our discontent in being redirected to look elsewhere for the same previously provided information/conversation no longer getting delivered to us as it used to and as we'd prefer, doesn't change that inescapable fact. I understand why IPSwitch went to the forums (eliminates the occasional out of office response posting and the ensuing complaints over it), but cutting off the flow of conversation in the list server in difference to the forums doesn't necessarily make it the right thing to do. We used to have a viable community of users, intent on helping each other, and now instead of bringing us together in a manner that suits us, you've isolated us because we dislike using forums. There's a simple answer to this issue, if only IPSwitch would implement it. I've proposed this in the past and if IPSwitch doesn't care enough to spend a little time implementing it (and before anyone at the company starts to object to this suggestion, in reality, just how hard can it be??), then you might as well shut off the list server (after sending a notification to the list of course). What is the solution you ask? The simple solution is to pipe every message on the forums into this list server (and please don't suggest we use another vendor's "blog/RSS feed to avoid doing it yourself, it's only driving your core business away since it doesn't draw attention to you or your product). Those that wish to participate in a conversation, will, and those that don't, well, they won't. For the return posted e-mails on the list server, someone there could quite easily repost into the forums our responses after weeding out any of the "Out of Office" replies which those that wanted the forums instead to escape for them when they were active members of the list server, but hey, if IPSwitch doesn't care enough about our input and experience to help you support your product in a way that we're accustomed to, then so be it. It's a loss to your business, not ours. We have nothing to gain or lose by fading into the night like so many will over time. The ball's in your court now, will you push this request up and follow it through until you're told to drop it by your superiors (and at least give us the courtesy of letting us know it's pointless), or just hope this goes away without any action on your part... I'm all but done giving my input into this topic and if something doesn't change in the next couple of months to make this list useful to me again, I'll unsubscribe from the list server and simply add the "[email protected]" address to my junk mail list to be automatically deleted until it stops sending me e-mail. Sad.....very, very sad (and greatly disappointed). 'Nuf Said. >>> [EMAIL PROTECTED] 09/15/2005 1:31:33 PM >>> RE: [WhatsUp Forum] WhatsUp with this forum?Hi there, Ipswitch has not given up on the mailing list. It is still available to subscribers to share ideas with each other. Mark Singh Ipswitch, Inc. -----Original Message----- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] Behalf Of Smith, Paul Sent: Thursday, September 15, 2005 12:38 PM To: '[email protected]' Subject: RE: [WhatsUp Forum] WhatsUp with this forum? I am guessing it's because Ipswitch has given up on this mail list. What I find to be a disadvantage is that I only use forums when I have a problem. What I think is great about mail lists is that they give me insight as to what others are doing, and doing things in different ways. Since I see everything that comes in, I can delete things that don't interest me, and read and save the ones that do. We all do things differently and the greatest thing about a community is seeing others do the same thing in different ways. If I save the stuff I like, I can then bring it up offline as well. This reminds me why I stopped subscribing to Windows NT/2000/.net/server/admin magazine. More and more of the articles I read in the mag referenced online documentation on their site. When I was reading the magazine, I was not usually in front of a computer, so I didn't get any additional info. It drove me nuts. The magazine went from in depth articles in print to overview articles that referenced the online docs, stuck between ads. The print version used to be over 100 pages, but the last one I saw was probably not more than 50. Anyway, I think I will now remove my subscription to this list and if I have any problems with WUG or WUP I will then go to the forums. I guess I won't learn how to get the most out of WUG/WUP because I don't have time to spend searching forums. Thanks for a great time and I'll miss all the diehards. Paul C Smith Snap-on Incorporated -----Original Message----- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of David Vernon Sent: Thursday, September 15, 2005 7:47 AM To: [email protected] Subject: RE: [WhatsUp Forum] WhatsUp with this forum? Any other list I am on the List blocks the return receipts. Why this list lets them through is beyond me. David Vernon Network Operations Manager Point to Point Broadband 38 Hooper Road Barrie, ON L4M 8Z9 705-721-9877 www.ptpbroadband.com Please visit http://www.ipswitch.com/support/mailing-lists.html to be removed from this list. An Archive of this list is available at: http://www.mail-archive.com/whatsup_forum%40list.ipswitch.com/ Please visit http://www.ipswitch.com/support/mailing-lists.html to be removed from this list. An Archive of this list is available at: http://www.mail-archive.com/whatsup_forum%40list.ipswitch.com/ Please visit http://www.ipswitch.com/support/mailing-lists.html to be removed from this list. An Archive of this list is available at: http://www.mail-archive.com/whatsup_forum%40list.ipswitch.com/ Please visit http://www.ipswitch.com/support/mailing-lists.html to be removed from this list. An Archive of this list is available at: http://www.mail-archive.com/whatsup_forum%40list.ipswitch.com/
