In WUG v11, it is possible to assign actions per service monitor on a device. So that way you'll only be notified when a particular monitored service on a device is down while ping or other services are still up. In down reports, the device state change will only show the monitor that is down and not the entire device.
Ipswitch has documentation on this here: http://docs.ipswitch.com/WhatsUp_Gold_v11.0.3/WebHelp/index.htm?assigning_actions_to_a_monitor.htm?toc.htm Rick >>> <[EMAIL PROTECTED]> 2/1/2008 5:17 AM >>> A simple method to achieve similiar functionality is to just create three devices - one for each service being monitored. This may lead to cluttered maps, but works well in our relatively small environment - and is very easy for lower level techs to look at and determine the exact cause of an issue. If ping is still up and SQL is up but the service in question is down on the map, then obviously it's not the hardware device but the service with an issue. We group devices in the map this way in a box to keep them obviously together as different aspects of a single machine. -----Original Message----- From: "Rimmer, Edward" <[EMAIL PROTECTED]> Sent: Friday, February 1, 2008 3:25am To: '[email protected]' <[email protected]> Subject: [WhatsUp Forum] Anyone found out a way too... Hi, Has anyone found out a way to have device-monitor dependencies rather than device dependencies? As in, Lets say ServerA has a few active monitors - These being Ping, Microsoft SQL Monitor and say, a Service monitor. When a service goes down, the device state changes to 'DOWN' where really its just the service monitor that is down, not the whole device as the Ping and SQL monitors would still be 'UP'. >From what I can see the functionality isn't available to say, if the service monitor is down, only alert us about that rather than saying the whole device being down. Edd Rimmer IT Operations SSE Contracting Group .......................................................... Tel : 0118 9534314 Fax: 0118 9534383 Email : <blocked::mailto:[EMAIL PROTECTED]> [EMAIL PROTECTED] .......................................................... ********************************************************************* The information in this E-Mail is confidential and may be legally privileged. It may not represent the views of the Scottish and Southern Energy Group. It is intended solely for the addressees. Access to this E-Mail by anyone else is unauthorised. If you are not the intended recipient, any disclosure, copying, distribution or any action taken or omitted to be taken in reliance on it, is prohibited and may be unlawful. Any unauthorised recipient should advise the sender immediately of the error in transmission. Scottish Hydro Contracting, Eastern Contracting and SWALEC Contracting are Trading Names of Southern Electric Contracting Ltd (SEC) and part of the Scottish and Southern Energy Group. SEC Registered Office: 55 Vastern Road, Reading, Berkshire, RG1 8BU Registered in England and Wales No. 2317133 ********************************************************************* Please visit http://www.ipswitch.com/support/mailing-lists.html to be removed from this list. An Archive of this list is available at: http://www.mail-archive.com/whatsup_forum%40list.ipswitch.com/ Please visit http://www.ipswitch.com/support/mailing-lists.html to be removed from this list. An Archive of this list is available at: http://www.mail-archive.com/whatsup_forum%40list.ipswitch.com/
