https://bugzilla.wikimedia.org/show_bug.cgi?id=40138

       Web browser: ---
             Bug #: 40138
           Summary: Remove Bugzilla and migrate to a wiki (with perhaps a
                    "bug-tracking" extension") for bug-tracking
           Product: Wikimedia
           Version: unspecified
          Platform: All
        OS/Version: All
            Status: NEW
          Severity: normal
          Priority: Unprioritized
         Component: Bugzilla
        AssignedTo: [email protected]
        ReportedBy: [email protected]
                CC: [email protected], [email protected]
    Classification: Unclassified
   Mobile Platform: ---


It is horrible for non-technical-users of MediaWiki wikis to use Bugzilla for
several reasons:

* Interface:
** Nothing localized
** Totally different markup
** You can't even correct spelling mistakes in your posts

* Intransparency:
** Pretty well hidden: You need a handbook for understanding how to find what
you are looking for or if you like to look behind the scenes
** No profile pages/ no signature: You are talking to e-Mail addresses and
don't know how they are related to MediaWiki (developer, community, both,
hacker, ...)


My first thoughts when I saw this page: 
* Am I right here? Looks like a fake-wikimedia site. Why this "beetle" with a
speech bubble? This must be a place that isn't designed for me but for the
MediaWiki developers. But there is an issue... well let's e-Mail a dev instead.

Then reading "How to Report Bugs Effectively", which is linked from the main
page...
( http://www.chiark.greenend.org.uk/~sgtatham/bugs.html )

It starts from the perspective of the developer. This is quite discouraging.
Instead of this polemic page, there should be a short list, preferably shown
when starting a new bug report, what to include. It is funny to read yes, but
is not straightforward.


I hope you can comprehend some of my points and something will be improved in
this direction. A first step could be labeling this site "issue tracker"
because bug is not part of default English lessons, while "issue" is. Issue
would also cover feature requests.

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