https://bugzilla.wikimedia.org/show_bug.cgi?id=40138

Dereckson <[email protected]> changed:

           What    |Removed                     |Added
----------------------------------------------------------------------------
             Status|UNCONFIRMED                 |RESOLVED
                 CC|                            |[email protected]
         Resolution|                            |WONTFIX

--- Comment #3 from Dereckson <[email protected]> 2012-09-10 22:07:56 
UTC ---
Bugzilla is a useful tool and very handy from a developers point of view.

The issues you note are:
(1) it's not easy for a non technical user to report bug
(2) interface should be localized

The solution isn't especially to forbid developers to use a decent tool. It
could also to have entry.

For exemple, for some of my C# softwares, I prepared a wizard using bugzproxy -
http://oss.dbc.dk/bugzproxy/ - you can see a screenshot on
http://www.dereckson.be/Blog/images/EspaceWin/AddBugWizardEWOSP.png

There are a lot of alternative solutions. We could prepare a localized bug
wizard similar to the Commons upload wizard. Or we could educate users to more
easily use Bugzilla (which is a useful skill: they will be able to report bugs
related to other open source projects too). But replace a tool by another when
you've 40k bugs inside and dozens of tools linked to it is pure suicide (or a
big time waster).

(By the way I must confess I would love to be able to edit my comments, but
it's not a blocker, as you can always add a new comment if it's important to
fix it.)

[ RESO WONTFIX ]

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