https://bugzilla.wikimedia.org/show_bug.cgi?id=40673
Web browser: ---
Bug #: 40673
Summary: Feedback Page: Show 'Most relevant' filter by default
to all users
Product: MediaWiki extensions
Version: unspecified
Platform: All
OS/Version: All
Status: NEW
Severity: normal
Priority: Unprioritized
Component: ArticleFeedbackv5
AssignedTo: [email protected]
ReportedBy: [email protected]
CC: [email protected]
Classification: Unclassified
Mobile Platform: ---
We would like to show the 'Most relevant' filter by default to all users (not
just readers).
Currently, editors see 'All comments' by default, which means that the first
time an editor visits the Feedback page for an article, they see all comments
listed by date, including posts that are flagged, unhelpful or irrelevant. This
tends to make them want to moderate that list, instead of using the most
relevant comments, leading them to feel overwhelmed by this additional
workload.
By showing the most relevant feedback by default, we hope to change the
editor's first impressions and encourage them to focus on improving the article
based on the best comments (instead of feeling forced to moderate all
comments).
Note that we currently track which filter you used last for any given article,
and show you that filter the next time you visit that page (using a cookie, I
believe). So once an editor clicks on 'All comments', the default will be
replaced by that new filter, for a more consistent user experience. (We need to
confirm that this feature is available on a per-article basis, as opposed to
site-wide.)
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