https://bugzilla.wikimedia.org/show_bug.cgi?id=40985

--- Comment #7 from Dereckson <[email protected]> 2012-10-16 19:44:43 
UTC ---
(In reply to comment #6)
> (In reply to comment #5)
> > The point I'm trying to make is I would prefer developers closes themselves 
> > bug
> > with relevant comments if needed or allow the discussion about the bug to 
> > go on
> > when needed.
> 
> And that's something I disagree absolutely with.  If some developer wants to
> manually close a bug or comment on it, he can do so.  But why burden volunteer
> or paid developers with unnecessary, mechanical management tasks?  There is a
> huge cost involved, but what is the benefit (besides your personal 
> preference)?

The benefit seems to me the increase quality of the bug resolution workflow.

Note I offered an hybrid solution. We could add a checkbox in Gerrit merge form
(with a setting to have it checked by default) to close the linked bug in
Bugzilla.

> 
> > I would also like to stress two of the newly appointed bug wrangler 
> > objectives: 
> 
> > (1) Grow a community of volunteer bug responders who help transfer issue
> > reports from other communication channels to the bug tracker, and who share 
> > bug
> > management responsibilities
> 
> > (2) Clean up and organize the existing bug tracker backlog, identifying
> > duplicated and outdated bugs
> 
> > This translates a willingness to assign such bug closure responsibility to
> > humans, instead to automated systems.
> 
> I don't see any such requirement.  These tasks refer to bug triage that
> requires human assessment, not to have someone waiting for someone else's
> message "Bug fixed" to click on the button "Bug fixed".

> 
> > [...]
> > "Yesterday, there were 8 548 open bug reports in MediaWiki.  Should we take
> > Wikipedia offline until they are all fixed?" doesn't constitute a logical
> > argument, as:
> > (1) the number of open bugs is quantitative, the way we close bug is
> > qualitative;
> > (2) the 8 548 bugs are in the immense majority bug not yet resolved or
> > analyzed, not bugs resolved with forgotten closure;
> > (3) there is no need to close Wikipedia to fix bugs (we use continuous
> > integration processes) (and by the way, not all open bugs are related to
> > components used on Wikimedia projects);
> > (4) you start with the hypothesis 8 548 open bugs is bad and this amount 
> > should
> > be decreased, I beg to differ, this proves we've a living bug report 
> > ecosystem,
> > with users finding bugs and asking new features.
> 
> > Why do you use such catastrophic exaggeration in a constructive dialog to 
> > find
> > the better way to improve bugs handling?
> 
> If all of this is true, why don't you want to apply the same continuous
> improvement process that we use on MediaWiki to its bug management and
> implement an initial auto-close on the commit of bug fixes even if there are
> cases where that will not be useful?

Because I disagree with your number of 95% and even if the approximate is
right, I would prefer a 99.5% of useful score. 5% of errors isn't acceptable,
there is an huge risk issues not totally resolved are forgotten.

Especially if we could offer a very easy way instead to close the bug merging
the change.

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