https://bugzilla.wikimedia.org/show_bug.cgi?id=42447

Happy-melon <[email protected]> changed:

           What    |Removed                     |Added
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           Priority|Highest                     |Normal

--- Comment #10 from Happy-melon <[email protected]> 2012-11-26 
21:07:05 UTC ---
> I am sure it's been pointed out, but this is the end of a holiday weekend, 
> when
> no one has previously notified us of the need.  I'll see if I can nudge some
> folks, but we need more advance notice than this.  I understand the internal
> drama with appointments, etc, but really, any heads-up would be appreciated.
> 
> pb

My understanding is that Tim was first contacted on the 21st; my own email to
Tim on the 22nd was a reply to a thread for the 2011 elections which was first
sent on 23/11/11 and was resolved within 3 days.  This is a process which
happens in pretty much exactly the same format at the same time of year, every
year, and neither Thanksgiving nor short notice has been an issue in the past.

Every year the tech staff have been pretty good at providing a service that the
community has come to rely on, and hence has not pressed so hard for, say, an
interface for the community to configure it themselves); now suddenly that
support has completely failed to materialise.  Certainly there're lessons to be
learnt about how this process should be put into the workflow in future, but I
don't think assuming that a workflow that has worked fine for four previous
years will continue to work, is unreasonable.

Most importantly now, though, the continuity of a wiki institution that's
almost as old as the WMF itself (and one of the most successful, for all its
detractors) is suddenly thrown into turmoil by a problem which is within the
skill of any of thirty WMF staff members to resolve with three lines of shell
commands.  I'm a strident proponent of the world not revolving around enwiki in
terms of the prioritisation of sysadmin/developer resources, but this is such a
small task with such a substantial impact that it seems very bizarre for it not
to Just Be
Done in order to get it off the todo list.(In reply to comment #8)

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