https://bugzilla.wikimedia.org/show_bug.cgi?id=28976
Andre Klapper <[email protected]> changed: What |Removed |Added ---------------------------------------------------------------------------- Summary|Is the OTRS API active and |Provide/enable a web |can it be used? |service API for OTRS --- Comment #10 from Andre Klapper <[email protected]> --- FYI, RT #2394 (just a copy of this Bugzilla ticket) is still open. Trying to understand the status: === GENERAL INFO: === A "Web Service interface" was introduced in OTRS 3.1 according to http://doc.otrs.org/3.1/en/html/features-of-otrs.html#idp34252976 => Hence this requires upgrading OTRS from Wikimedia's version 2.4. This is handled in bug 22622 which is marked as a dependency of this report. === YAML: === This is what is used. http://doc.otrs.org/3.2/en/html/genericinterface-webservice-configuration.html states that "YAML is a markup language designed to be human friendly to read and write (it is easier to understand than JSON)". === JSON/REST: === This is not provided. http://doc.otrs.org/3.2/en/html/otrs.html only mentions REST or JSON twice, both under "New features of OTRS 3.1": * Current features: Network transports: SOAP/HTTP. Others like REST and JSON are scheduled to be added in the future depending on customers demand. * Future features: Additional network transports (REST, JSON). With regard to the comment 4 and comment 8 and https://ticket.wikimedia.org/otrs/json.pl : http://lists.otrs.org/pipermail/otrs/2010-October/033653.html implies that installing "iPhoneHandle" is required to get it into place. -- You are receiving this mail because: You are watching all bug changes. _______________________________________________ Wikibugs-l mailing list [email protected] https://lists.wikimedia.org/mailman/listinfo/wikibugs-l
