https://bugzilla.wikimedia.org/show_bug.cgi?id=53372

--- Comment #1 from MZMcBride <[email protected]> ---
(In reply to comment #0)
> This will probably need to be filed upstream, unless somebody on our end can
> create a patch.

Indeed.

Is OTRS in Puppet? I think there are differences between how much we can
customize software that is or isn't deployed via Puppet. Jeff G. would know for
sure. Depending on how annoying this is, we can probably find a workaround for
now and work on a ticket upstream simultaneously.

For tickets upstream, just go ahead and file the bug there (in OTRS' issue
tracker). Be sure to search their tracker first because the issue may already
be filed/reported. Then mark this bug with the "upstream" keyword and
cross-reference the upstream bug report link.

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