--- Comment #20 from Quim Gil <q...@wikimedia.org> ---
Santi, yesterday Andre and me agreed that the information provided by the "Time
to close" graphs isn't very useful to us. Not only the very high peaks make the
rest impossible to analyze. The main problem is that those reports don't tell
us much about the trends, what should we do better, what is the call to action.
The graphs about the age of reports open without action do show trends and
where should we improve. In fact Andre is missing already the ones based on
For all these reasons we propose to have these graphs, in this order:
Age of reports without any action by priority & severity
Age of reports without any comment by priority & severity
Age of reports unresolved by priority & severity
If you still think it makes sense to have graphs of the age of
closed/actioned/commented reports let's discuss, but after we leave this KPI
ready for this iteration. It's already March and there is still a lot to do.
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