I should say, the fact we are willing to discuss not assume is fine.
Obviosuly the harm and upset arising is not.

On Fri, Jul 16, 2010 at 1:18 AM, FT2 <[email protected]> wrote:
(Snip)


> The second problem beyond that is the problem of "fiddling while Rome
> burns". While we potter round discussing if, perhaps, such and such an
> incident was uncivil or BITEy, and whether anyone feels consensus exists to
> act, the user affected may be discouraged and leave. That's fine, we want to
> go careful and not be over extreme. Again we count on users to act to a high
> standard and enact the norms of the community. if they do - and the norms
> are pretty uncontroversial - then these issues would largely be resolved by
> the involved person themself.
>
> Given that the community has fairly stable long term and universal norms
> (although the detail and edge cases are very uncertain) what we need is
> admins who at least agree and follow those norms or try to, to a high
> standard. This would mean taking care in grey cases to avoid risk of upset
> even if it's an "edge case"... take care to be visibly fair and neutral even
> if they could argue they aren't involved, take care to explain and apologize
> if needed rather than assume or act rough.
>
> This is what I mean by needing users to have the right basic attitude. the
> rest then overlays that.
>
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