Wow, thank you Ori. +1 to everything you said.

That line from Dariusz disappointed me to, but I just chalked it up to just
another case of a board member downplaying community/staff concerns and
plea for help.

On Thu, Feb 18, 2016 at 10:33 AM, Ori Livneh <o...@wikimedia.org> wrote:

> On Thu, Feb 18, 2016 at 4:47 AM, Dariusz Jemielniak <dar...@alk.edu.pl>
> wrote:
>
> > There is way too much blaming/bashing/sour expectations
> > working both ways - we almost forget how unique we are, irrespective of
> > many slips and avoidable failures we make (and WMF  is definitely leading
> > here, too! ;)
> >
>
> No, we're not. My peers in the Technology department work incredibly hard
> to provide value for readers and editors, and we have very good results to
> show for it. Less than two years ago it took an average of six seconds to
> save an edit to an article; it is about one second now. (MediaWiki
> deployments are currently halted over a 200-300ms regression!). Page load
> times improved by 30-40% in the past year, which earned us plaudits in the
> press and in professional circles. The analytics team figured out how to
> count unique devices without compromising user anonimity and privacy and
> rolled out a robust public API for page view data. The research team is in
> the process of collecting feedback from readers and compiling the first
> comprehensive picture of what brings readers to the projects. The TechOps
> team made Wikipedia one of the first major internet properties to go
> HTTPS-only, slashed latency for users in many parts of the world by
> provisioning a cache pop on the Pacific Coast of the United States, and is
> currently gearing up for a comprehensive test of our failover capabilities,
> which is to happen this Spring.
>
> That's just the activity happening immediately around me in the org, and
> says nothing of engineering accomplishments like the Android app being
> featured on the Play store in 93 countries and having a higher user rating
> than Facebook Messenger, Twitter, Netflix, Snapchat, Google Photos, etc. Or
> the 56,669 articles that have been created using the Content Translation
> tool.
>
> This is happening in spite of -- not thanks to -- dysfunction at the top.
> If you don't believe me, all you have to do is wait: an exodus of people
> from Engineering won't be long now. Our initial astonishment at the Board's
> unwillingness to acknowledge and address this dysfunction is wearing off.
> The slips and failures are not generalized and diffuse. They are local and
> specific, and their location has been indicated to you repeatedly.
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