We are please to announce the upcoming launch of the recruiting process for
the Chief Communications Officer.
As part of the process, we wanted to share the job description (below). A
big thank you to the Communications team for their collaboration, support
and guidance in creating it.
We also wanted to out put a call, if you have any nominations or
recommendations, we'd love to hear from you. Just email me directly over
the next few days.
Chief Communications Officer
The Wikimedia Foundation is looking for a creative, collaborative,
forward-thinking Chief Communications Officer to join our executive team in
San Francisco, California. We’re looking for a leader who is
mission-driven, transparent by default, has a truly global worldview, and
can champion our values and voice in the world. You will lead a highly
collaborative, multidisciplinary team of eleven storytellers, media
strategists, marketers, and designers. Together, you will share our story
and vision with the world, with the purpose of raising awareness of and
increasing engagement in our work.
The Wikimedia Foundation is an open and transparent organization operating
within a decentralized global network of volunteers. We tend to speak
openly rather than aiming to control or restrict access to information
about us. We seek to inspire, engage, and bring people along in our free
As CCO, we’d like you to do these things:
Work with the executive team to think and act in service of the future
of our projects (e.g. How does our story and message advance our strategic
objectives? What kind of communications, marketing, or engagement strategy
will we need to grow our work in the world? How will we better define
and position our brand? Which stories do we want told about us? To what
Lead the collaborative definition of long-term strategies to increase
awareness and relevance of our brand, meeting priorities in audience growth
and development (including contributors, readers, and donors),
international language growth, open culture advocacy, and media relations.
Develop and lead messaging campaigns that achieve global impact in
support of the Wikimedia movement’s strategic needs.
Lead a strong, diverse communications team guided by a clear vision.
Co-create the vision and direction for the team
Clarify and / or delegate the planning to work toward that vision:
the roles, the responsibilities, the tools, the budget
Counsel and mentor the team across a broad range of disciplines
(e.g., brand, identity, digital and social media, PR, messaging,
audience growth and development)
Build a sustainable system and culture for team members’ continued
professional growth and advancement
Create clear workflows for Foundation staff and Wikimedia volunteers
to collaborate with the Communications team
Develop succession planning.
Serve the Wikimedia vision by working collaboratively with and
empowering people to tell our story and narrate the movement.
Support the Foundation, Executive Director, and leadership in public
messaging, issue management, and internal communications.
Be a compelling advocate for the Wikimedia movement and Foundation.
Oversee and guide the work of staff and volunteers in the continued
development of communications systems that utilize contemporary publishing
practices and reach diverse audiences with engaging content.
We’d like you to have this experience and these skills:
10+ years in strategic-level communications and marketing (or marcom)
Proven track-record of leading high-impact global marketing and
communications initiatives with measurable results
Experience leading multi-disciplinary teams, developing talent, and
creating systems for creative and sustainable workflows
A clear, effective communications style, including experience guiding
messaging for major organizations, political candidates, or movements
Significant experience navigating complex international organizations,
movements, or networks
Experience and comfort in a highly collaborative, transparent environment
A track record of building consensus among large, dispersed stakeholder
groups. Must have informed cultural sensitivities, intellectual curiosity,
and a deep passion for the Wikimedia mission
And it would be even more awesome if you had the following:
Experience with the internet industry including comfort with concepts
and vocabulary related to product development and engineering
Familiarity with internet-related issues: laws limiting freedom of
expression, open culture/free culture, the free and open source software
movement, and online surveillance, privacy and security
Significant skilled personal use of communications, creative, and social
The ability to work in a fast-moving, highly-diverse grassroots
environment, while effectively prioritizing and leading a variety of
Experience working with nonprofit organizations is a plus
Fluency or familiarity with languages in addition to English are a plus.
Having lived or worked outside your country of origin is a plus
Experience as a member of a volunteer community is a plus
About the Wikimedia Foundation:
The Wikimedia Foundation is the non-profit organization that supports and
hosts Wikipedia and several other Wikimedia free knowledge sites. Every
month, the Wikimedia sites are accessed by more than a billion unique
devices. Wikipedia consists of more than 40 million articles across
hundreds of languages. Every month, more than 70,000 volunteer editors
contribute to Wikipedia. Based in San Francisco, California, the Wikimedia
Foundation is an audited, 501(c)(3) non-profit that is funded primarily
through donations and grants. It currently employs over 240 staff members.
At the Foundation, we build technology to help people everywhere access
Wikipedia, across devices and in nearly 300 languages. We engineer privacy
for our readers and editors so they can safely and securely explore
Wikipedia. We create programs
<https://wikimediafoundation.org/wiki/Wikipedia_Zero> and initiatives to
make Wikipedia freely available to more people in more parts of the world.
We build new tools <https://www.mediawiki.org/wiki/Content_translation> for
the community of editors so they can continue to improve and grow
Wikipedia. Roughly a quarter of our budget goes to supporting the community
that make the site possible, including through grantmaking programs
<https://meta.wikimedia.org/wiki/Grants:Start> that enable volunteers and
enrich the information on the sites.
The Wikimedia Foundation is an equal opportunity employer, and we encourage
people with a diverse range of backgrounds to apply.
Benefits & Perks*:
Fully paid medical, dental and vision coverage for employees and their
eligible families (yes, fully paid premiums!)
The Wellness Program provides reimbursement for mind, body and soul
activities such as fitness memberships, massages, cooking classes and much
The 401(k) retirement plan offers matched contributions at 4% of annual
Flexible and generous time off - vacation, sick and volunteer days, plus
19 paid holidays - including the last week of the year.
Family friendly! 100% paid new parent leave for seven weeks plus an
additional five weeks for pregnancy, flexible options to phase back in
after leave, fully equipped lactation room
For those emergency moments - long and short term disability, life
insurance (2x salary) and an employee assistance program
Pre-tax savings plans for health care, child care, elder care, public
transportation and parking expenses
Telecommuting and flexible work schedules available
Appropriate fuel for thinking and coding (aka, a pantry full of treats)
and monthly massages to help staff relax
Great colleagues - diverse staff and contractors speaking dozens of
languages from around the world, fantastic intellectual discourse,
mission-driven and intensely passionate people
* for benefits eligible staff, benefits may vary by location
Chief Talent & Culture Officer
p. 415.839.6885 x6824
Please Note: If I am emailing after hours or on the weekend, I am naughty.
Please do not respond until reasonable business hours in your timezone,
unless of course I am shouting for help ;-)
*Imagine a world in which every single human being can freely share in the
sum of all knowledge. That's our commitment.* https://donate.wikimedia.org/
*Want to work with us?
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