Have you asked the user how the finding the users?
Have you considered other steps than just jumping to mailing list?
Where are the complaints from the other users to show this is a long
running issue?

On 29 December 2017 at 19:20, John Erling Blad <jeb...@gmail.com> wrote:
> Users on other projects are complaining about the welcome messages at
> arwiki. A bot at that project are welcoming people that has no activity at
> that project at all. The bot operator claims the activity is valid, but I
> can't see that this is a well-behaving bot at all.[1]
>
> I suspect the bot is welcoming every user it can find, but using user
> accounts from central login and not users that has local contributions at
> arwiki.
>
> Can someone shut down the bot until the user fix the spam problem.
>
> [1] https://meta.wikimedia.org/wiki/User_talk:Meno25#Welcome_messages
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