Hello Seddon,

Thanks a lot for the explanations! I also think the system of low level
banners during more time may be better (at least I'm sure it will have a
very significant effect in reducing associated vandalism).

In case it is possible, please tell me when the campaigns for Brazil and
Portugal are about to start, so that I would dedicated more attention to
the help desk, scouting for associated requests of help by putative donors,
and monitor the effects of the campaigns in the vandalism filters  of the
Portuguese Wikipedia.

Regards,
Paulo

Joseph Seddon <jsed...@wikimedia.org> escreveu no dia terça, 9/10/2018 à(s)
11:25:

> Hey all,
>
> Coffee is always controversial when it comes to fundraising. I can assure
> you that my team constantly works to try to ensure that these lines are
> appropriate. Our biggest challenge has always been that this line has long
> been extremely effective.
>
> Looking back through our banners, it seems that we have not used the coffee
> line in Brazilian Portuguese since 2015. We first tested replacements to
> this line back in 2015 and since then we've gone with alternatives such as
> "en lache" a snack or "um pastel" a cake. For the most part we've tried to
> use these alternatives in English in these countries as well, though they
> don't always quite carry across the languages barrier.
>
> But it seems like we made a genuine mistake during last years 2017-2018
> fundraising. Coffee wasn't used in pt-br anywhere or in the en-brazil
> desktop banner. But it seems like we accidentally left the line in on our
> English mobile banners. Our sincere apologies to the community for this, it
> remaining in our mobile banners was not intentional
>
> We constantly test and try to find alternatives. Recently we successfully
> managed to replace the coffee line in Italy to "una corsa sulla metro" (a
> metro ticket). In that instance the change wasn't simply a single word but
> several sentences, but that has taken years of effort to find.
>
> As Paulo has mentioned we have for the time being removed it from Portugal
> for this year and we anticipate there will be a drop of around 10%
> associated with that, but like always we will strive to find something that
> beats its.
>
> We will soon be launching campaigns across South America in 7 countries
> (Argentina, Uruguay, México, Chile, Colombia, Perú) and three languages
> (English, Spanish and Portuguese). We’ve have notified the communities
> there (
> https://lists.wikimedia.org/pipermail/iberocoop/2018-September/000987.html
> ) and seeking feedback on our appeals that we will be running in those
> countries.
>
> We are going to be experimenting with a different structure to this years
> South American campaign as well. Running banners low level over a longer
> period. It’s hoped this will reduce the interruption to readers experiences
> and reduce the disruption to both affiliates and the online communities.
>
> Regards
> Seddon
>
>
>
>
> On Fri, Oct 5, 2018 at 10:09 PM Paulo Santos Perneta <
> paulospern...@gmail.com> wrote:
>
> > I've been checking the last donation campaigns, and since 2013 or so the
> > amount asked in the banner seems to be the equivalent of $3 (I seem to
> > recall that in initial campaigns it was higher).
> >
> > At the current exchange rates, $3 is about 4 regular coffee cups in
> > Portugal, and 3 coffee cups in Brazil.
> >
> > This year we (WMPT) suggested Thea to drop the coffee bit for Portugal,
> and
> > she did. I am curious to see if it had any effect.
> >
> > Paulo
> >
> >
> > Peter Southwood <peter.southw...@telkomsa.net> escreveu no dia sexta,
> > 5/10/2018 à(s) 21:03:
> >
> > > That would be appalling
> > > Cheers,
> > > Peter
> > >
> > > -----Original Message-----
> > > From: Wikimedia-l [mailto:wikimedia-l-boun...@lists.wikimedia.org] On
> > > Behalf Of James Salsman
> > > Sent: 05 October 2018 20:09
> > > To: Wikimedia Mailing List
> > > Subject: Re: [Wikimedia-l] when is the last time a one-line fundraising
> > > banner was A/B tested
> > >
> > > Apparently it says $10 in Brazil?
> > >
> > > On Mon, Oct 1, 2018 at 3:29 AM Paulo Santos Perneta
> > > <paulospern...@gmail.com> wrote:
> > > >...
> > > > Looking by the sample I know in Brazil (last year fundraising
> campaign,
> > > in
> > > > August I believe) the Brazilian Portuguese Wikipedia readers often
> got
> > > > enraged to the point of vandalizing articles stating their disgust
> for
> > a
> > > > campaign asking money to an impoverished country (even more saying
> 10$
> > > was
> > > > the cost of a coffee there). Others "donated" money or attempted to
> > > donate
> > > > it thinking it was a kind of a fee for being allowed to read
> Wikipédia
> > > > (kind of a subscription).
> > > On Fri, Oct 5, 2018 at 10:28 AM Peter Southwood
> > > <peter.southw...@telkomsa.net> wrote:
> > > >
> > > > I thought this specific message was targeting North Americans for
> whom
> > > $3 is a realistic price. If the message is for worldwide use I would
> also
> > > find it offensive in its US centric price claims. I am in Africa,
> where a
> > > cup of coffee would normally be less than $3 US, but is enormously
> > variable
> > > depending on where you are, what coffee you drink, and who you buy it
> > from.
> > > I don't drink coffee myself, so not particularly expert on the topic.
> > > > Cheers,
> > > > Peter
> > > >
> > > > -----Original Message-----
> > > > From: Wikimedia-l [mailto:wikimedia-l-boun...@lists.wikimedia.org]
> On
> > > Behalf Of James Salsman
> > > > Sent: Friday, October 5, 2018 7:17 PM
> > > > To: Wikimedia Mailing List
> > > > Subject: Re: [Wikimedia-l] when is the last time a one-line
> fundraising
> > > banner was A/B tested
> > > >
> > > > Someone recently complained that referring to the equivalent of USD
> $3
> > > > as the cost of a cup of coffee was incorrect and substantially
> > > > offensive in Brazil. And then a few weeks later there was a
> discussion
> > > > about how donations are so much smaller in the developing world.
> > > >
> > > > Coincidence? I don't think so.
> > > >
> > > > On Fri, Oct 5, 2018 at 10:11 AM Peter Southwood
> > > > <peter.southw...@telkomsa.net> wrote:
> > > > >
> > > > > It is a bit of a wall of text, but at first reading the message is
> > > less offensive than many previous versions.
> > > > > Cheers,
> > > > > Peter
> > > >
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>
> --
> Seddon
>
> *Community and Audience Engagement Associate*
> *Advancement (Fundraising), Wikimedia Foundation*
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