Hey Everyone, I wanted to send a quick reminder that on Tuesday, 27th November, at 16:00 UTC, we will launch our mobile and banner campaigns. We expect to run the fundraising campaign on English Wikipedia in 6 countries: USA, Canada, UK, Ireland, Australia, and New Zealand. You may notice some final systems tests running between now and then.
---Banners and Ideas--- You can see all of our current most effective fundraising banners on our Fundraising Ideas page where you can also contribute any specific ideas or stories we should tell via social media, banners, emails etc. ( https://meta.wikimedia.org/wiki/Fundraising/2018-19_Fundraising_ideas ) Like last year, we will come to you for ideas and suggestions to test. In addition to bringing in donations, we aim to use the campaign to educate all readers about Wikipedia and the community who creates it. The fundraising team’s A/B testing strategy works in iterative steps, so look at our banners and have a think about what one element you would change or add and how would you make it different. Think of sentences we can use to tell our story that would make you proud. Look at other non-profit websites and see if there are ideas that you think we should try. To get people thinking, here is a list of things of what works and what does not: WHAT WORKS * Localisation - We refer to which country the reader is from, what day it is and the general type of device they use (mobile or desktop). * Reverse Social Proof/Exceptionalism - Unlike other commercial or non-profits, our donors like to feel special. (They should. They are.) * A personal, frank tone - Words like humbly or sincerely are important in asks * Anchoring the donation amount - We refer to the $3 small amount, we refer to the average donation amount and in email we refer to past donation amounts. * Coffee and Ubiquity - It works, mainly because it is something that is common in many people’s lives. Coffee, metro lines, libraries, public parks etc. WHAT DOESN'T * Social proof (https://en.wikipedia.org/wiki/Social_proof) - It’s a well known concept that individuals will align their actions to others in order to acquire acceptance from a wider group. It is a concept used very broadly in both commercial and non-profit worlds. We've been told by people from all industries, academics and from our communities that this works. For Wikipedia it doesn't. We've tried and tested and re-tested again and again. It really doesn't work for us * Idealism - Wikipedia: As long as the internet/the world exists, we pledge that Wikipedia will strive to make it a better place. Stories of helping farmers or children across the world. * Breadth - Facts like: English Wikipedia just passed 5 million articles. From Argentina to Zimbabwe, your gift keeps the world learning. ---Reporting Issues--- If you see any technical issues with the banners or payments systems please do report it on phabricator: https://phabricator.wikimedia.org/maniphest/task/create/?template=118862 If you see a donor on a talk page, OTRS, or social media with questions about donating or having difficulties in the donation process, please refer them to: donate {{at}} wikimedia.org. Here is also the ever present fundraising IRC channel to raise urgent technical issues: #wikimedia-fundraising ( http://webchat.freenode.net?channels=%23wikimedia-fundraising&uio=d4) ---Next Updates & Social Media--- Tomorrow we will be posting a blog and also releasing some updated social media frames. A huge thank you to everyone who works to create and support Wikipedia who make it a resource that people love and want to donate to. Fingers crossed! -- Seddon *Community and Audience Engagement Associate* *Advancement (Fundraising), Wikimedia Foundation* _______________________________________________ Wikimedia-l mailing list, guidelines at: https://meta.wikimedia.org/wiki/Mailing_lists/Guidelines and https://meta.wikimedia.org/wiki/Wikimedia-l New messages to: Wikimedia-l@lists.wikimedia.org Unsubscribe: https://lists.wikimedia.org/mailman/listinfo/wikimedia-l, <mailto:wikimedia-l-requ...@lists.wikimedia.org?subject=unsubscribe>
