Thanks for that clarification! I read that initially as capacity, tools, training etc for community functionaries to be better enforcers (maybe I read it too quickly - I'm still ambivalent about it). Glad I didn't interpret that correctly!
Best, Lodewijk On Fri, May 22, 2020 at 6:50 PM Shani Evenstein <sh...@wikimedia.org> wrote: > Hi Lodewijk, > > This ecosystem you are describing is exactly what we are hoping for. > > And we absolutely agree that what you called "education" is needed. > We referred to it as "training" and "capacity building" in this sentence > in the statement: > > "To that end, the Board further directs the Foundation, in collaboration > with the communities, to make additional i*nvestments in Trust & Safety > capacity*, including but not limited to: development of tools needed to > assist our volunteers and staff, research to support data-informed > decisions, development of clear metrics to measure success, *development > of training tools and materials* (*including building communities’ > capacities around harassment awareness and conflict resolution*), and > consultations with international experts on harassment, community health > and children’s rights, as well as additional hiring." > > Best, > Shani. > > >> >> From: effe iets anders <effeietsand...@gmail.com> >> Date: Sat, May 23, 2020 at 4:26 AM >> Subject: Re: [Wikimedia-l] Trust and safety on Wikimedia projects >> To: Wikimedia Mailing List <wikimedia-l@lists.wikimedia.org> >> >> >> Thanks for this step - I wish that it wouldn't be necessary. I'm not sure >> of all the implications, but was mostly wondering: will this be primarily >> a >> stick, or is the foundation also going to invest more heavily in carrots >> and education? >> >> I get the impression that we have much progress to make in training, >> educating and exposing correct behavior (some chapters have made attempts >> at this). So much of our energy already goes into the bad behavior, that >> it >> exhausts many community members. I'm confident that the Trust and Safety >> live through a more extreme version of that daily. >> >> I'd wish that we manage to build an ecosystem that encourages good >> behavior, diverts bad behavior at a very early stage, and removes the bad >> actors that cannot be corrected. Probably not as popular as punishing >> people, but hopefully more constructive for the community as a whole. >> >> Lodewijk >> >> On Fri, May 22, 2020 at 4:52 PM Nataliia Tymkiv <ntym...@wikimedia.org> >> wrote: >> >> > Hello, Dennis! >> > >> > Not at all. What it means is that this a not a process that goes into >> play >> > *before* a decision to act is made, but *after*. It should stand as an >> > option for those who want to ensure that actions taken are fair, as >> long as >> > the case does not relate to legal risks or other severe concerns. >> > >> > Best regards, >> > antanana / Nataliia Tymkiv >> > >> > NOTICE: You may have received this message outside of your normal >> working >> > hours/days, as I usually can work more as a volunteer during weekend. >> You >> > should not feel obligated to answer it during your days off. Thank you >> in >> > advance! >> > >> > On Sat, May 23, 2020, 01:58 Dennis During <dcdur...@gmail.com> wrote: >> > >> > > "Work with community functionaries to create and refine a retroactive >> > > review process for cases brought by involved parties, excluding those >> > cases >> > > which pose legal or other severe risks " >> > > >> > > What does "retroactive review process" mean? >> > > >> > > I hope it doesn't mean applying standards that were not promulgated at >> > the >> > > time to past actions and applying severe sanctions to the alleged >> > > perpetrators. >> > > >> > > On Fri, May 22, 2020 at 5:59 PM María Sefidari <ma...@wikimedia.org> >> > > wrote: >> > > >> > > > Hello everyone, >> > > > >> > > > Today, the Wikimedia Foundation Board of Trustees unanimously >> passed a >> > > > resolution and published a statement[1] regarding the urgent need to >> > make >> > > > our movement more safe and inclusive by addressing harassment and >> > > > incivility on Wikimedia projects. The statement builds on prior >> > > statements >> > > > from 2016 and 2019,[2][3] affirms the forthcoming introduction of a >> > > > universal code of conduct, and directs the Wikimedia Foundation to >> > > rapidly >> > > > and substantively address these challenges in complement with >> existing >> > > > community processes. >> > > > >> > > > This includes developing sustainable practices and tools that >> eliminate >> > > > harassment, toxicity, and incivility, promote inclusivity, cultivate >> > > > respectful discourse, reduce harms to participants, protect the >> > projects >> > > > from disinformation and bad actors, and promote trust in our >> projects. >> > > > >> > > > Over the past nearly twenty years, the movement has taken a number >> of >> > > > unique and sometimes extraordinary steps to create an environment >> > unlike >> > > > anything else online: a place to share knowledge, to learn, and to >> > > > collaborate together. In order for the movement to continue to >> thrive >> > and >> > > > make progress to our mission, it is essential to build a culture >> that >> > is >> > > > welcoming and inclusive. >> > > > >> > > > Research has consistently shown that members of our communities have >> > been >> > > > subject to hostility and toxic behavior in Wikimedia spaces.[4][5] >> The >> > > > Wikimedia 2030 movement strategy recommendations have also >> identified >> > the >> > > > safety of our Wikimedia spaces as a core issue to address if we are >> to >> > > > reach the 2030 goals, with concrete recommendations which include a >> > > > universal code of conduct, pathways for users to privately report >> > > > incidents, and a baseline of community responsibilities.[6] >> > > > >> > > > While the movement has made progress in addressing harassment and >> toxic >> > > > behavior, we recognize there is still much more to do. The Board’s >> > > > resolution and statement today is a step toward establishing clear, >> > > > consistent guidelines around acceptable behavior on our projects, >> and >> > > > guiding the Wikimedia Foundation in supporting the movement’s >> ability >> > to >> > > > ensure a healthy environment for those who participate in our >> projects. >> > > > >> > > > * Developing and introducing, in close consultation with volunteer >> > > > contributor communities, a universal code of conduct that will be a >> > > binding >> > > > minimum set of standards across all Wikimedia projects; >> > > > >> > > > * Taking actions to ban, sanction, or otherwise limit the access of >> > > > Wikimedia movement participants who do not comply with these >> policies >> > and >> > > > the Terms of Use; >> > > > >> > > > * Working with community functionaries to create and refine a >> > retroactive >> > > > review process for cases brought by involved parties, excluding >> those >> > > cases >> > > > which pose legal or other severe risks; and >> > > > >> > > > * Significantly increasing support for and collaboration with >> community >> > > > functionaries primarily enforcing such compliance in a way that >> > > prioritizes >> > > > the personal safety of these functionaries. >> > > > >> > > > Together, we have made our movement what it is today. In this same >> way, >> > > we >> > > > must all be responsible for building the positive community culture >> of >> > > the >> > > > future, and accountable for stopping harassment and toxic behavior >> on >> > our >> > > > sites. >> > > > >> > > > We have also made this statement available on Meta-Wiki for >> translation >> > > and >> > > > wider distribution.[1] >> > > > >> > > > On behalf of the Board, >> > > > María, Board Chair >> > > > >> > > > [1] >> > > > >> > > > >> > > >> > >> https://meta.wikimedia.org/wiki/Wikimedia_Foundation_Board_noticeboard/May_2020_-_Board_of_Trustees_on_Healthy_Community_Culture,_Inclusivity,_and_Safe_Spaces >> > > > >> > > > [2] >> > > > >> > > > >> > > >> > >> https://meta.wikimedia.org/wiki/Wikimedia_Foundation_Board_noticeboard/November_2016_-_Statement_on_Healthy_Community_Culture,_Inclusivity,_and_Safe_Spaces >> > > > >> > > > [3] >> > > > >> > > > >> > > >> > >> https://meta.wikimedia.org/wiki/Wikimedia_Foundation_Board_noticeboard/Archives/2019#Board_statement_posted_at_Community_response_to_the_Wikimedia_Foundation's_ban_of_Fram >> > > > >> > > > [4] https://meta.wikimedia.org/wiki/Research:Harassment_survey_2015 >> > > > >> > > > [5] >> > > > >> > > > >> > > >> > >> https://meta.wikimedia.org/wiki/Community_Insights/2018_Report#Experience_of_harassment_has_not_declined_since_2017_and_appears_to_remain_steady >> > > > >> > > > [6] >> > > > >> > > > >> > > >> > >> https://meta.wikimedia.org/wiki/Strategy/Wikimedia_movement/2018-20/Recommendations/Provide_for_Safety_and_Inclusion >> > > > >> > > > == Statement on Healthy Community Culture, Inclusivity, and Safe >> Spaces >> > > == >> > > > >> > > > Harassment, toxic behavior, and incivility in the Wikimedia movement >> > are >> > > > contrary to our shared values and detrimental to our vision and >> > mission. >> > > > They negatively impact our ability to collect, share, and >> disseminate >> > > free >> > > > knowledge, harm the immediate well-being of individual Wikimedians, >> and >> > > > threaten the long-term health and success of the Wikimedia projects. >> > The >> > > > Board does not believe we have made enough progress toward creating >> > > > welcoming, inclusive, harassment-free spaces in which people can >> > > contribute >> > > > productively and debate constructively. >> > > > >> > > > In recognition of the urgency of these issues, the Board is >> directing >> > the >> > > > Wikimedia Foundation to directly improve the situation in >> collaboration >> > > > with our communities. This should include developing sustainable >> > > practices >> > > > and tools that eliminate harassment, toxicity, and incivility, >> promote >> > > > inclusivity, cultivate respectful discourse, reduce harms to >> > > participants, >> > > > protect the projects from disinformation and bad actors, and promote >> > > trust >> > > > in our projects. >> > > > >> > > > Specifically, the Foundation shall: >> > > > >> > > > * Develop and introduce a universal code of conduct (UCoC) that will >> > be a >> > > > binding minimum set of standards across all Wikimedia projects. >> > > > >> > > > ** The first phase, covering policies for in-person and virtual >> events, >> > > > technical spaces, and all Wikimedia projects and wikis, and >> developed >> > in >> > > > collaboration with the international Wikimedia communities, will be >> > > > presented to the Board for ratification by August 30, 2020. >> > > > >> > > > ** The second phase, outlining clear enforcement pathways, and >> refined >> > > with >> > > > broad input from the Wikimedia communities, will be presented to the >> > > Board >> > > > for ratification by the end of 2020; >> > > > >> > > > * Take actions to ban, sanction, or otherwise limit the access of >> > > Wikimedia >> > > > movement participants who do not comply with these policies and the >> > Terms >> > > > of Use; >> > > > >> > > > * Work with community functionaries to create and refine a >> retroactive >> > > > review process for cases brought by involved parties, excluding >> those >> > > cases >> > > > which pose legal or other severe risks; and >> > > > >> > > > * Significantly increase support for and collaboration with >> community >> > > > functionaries primarily enforcing such compliance in a way that >> > > prioritizes >> > > > the personal safety of these functionaries. >> > > > >> > > > Until such directives are implemented, the Board instructs the >> > Foundation >> > > > to adopt and implement policies for reducing harassment and >> toxicity on >> > > our >> > > > projects and minimizing legal risks for the movement, in >> collaboration >> > > with >> > > > communities whenever practicable. Until these two phases of the UCoC >> > are >> > > > complete and operational an interim review process involving >> community >> > > > functionaries will be in effect. In this interim period, the Product >> > > > Committee of the Board of Trustees will also advise the Trust & >> Safety >> > > > team. >> > > > >> > > > To that end, the Board further directs the Foundation, in >> collaboration >> > > > with the communities, to make additional investments in Trust & >> Safety >> > > > capacity, including but not limited to: development of tools needed >> to >> > > > assist our volunteers and staff, research to support data-informed >> > > > decisions, development of clear metrics to measure success, >> development >> > > of >> > > > training tools and materials (including building communities’ >> > capacities >> > > > around harassment awareness and conflict resolution), and >> consultations >> > > > with international experts on harassment, community health and >> > children’s >> > > > rights, as well as additional hiring. >> > > > >> > > > The above efforts will be undertaken in coordination and >> collaboration >> > > with >> > > > appropriate partners from across the movement, seek to increase >> > effective >> > > > community governance of conduct and behavioral standards, and reduce >> > the >> > > > long-term need of the Foundation to act. It is the shared goal of >> the >> > > Board >> > > > and Foundation that these efforts advance a sustainable Wikimedia >> > > movement >> > > > and support, rather than substitute, effective models of community >> > > > governance. >> > > > >> > > > We urge every member of the Wikimedia communities to collaborate in >> a >> > way >> > > > that models the Wikimedia values of openness and inclusivity, step >> > > forward >> > > > to do their part to create a safe and welcoming culture for all, >> stop >> > > > hostile and toxic behavior, support people who have been targeted by >> > such >> > > > behavior, assist good-faith people learning to contribute, and help >> set >> > > > clear expectations for all contributors. >> > > > >> > > > -- >> > > > >> > > > >> > > > María Sefidari Huici >> > > > >> > > > Chair of the Board >> > > > >> > > > Wikimedia Foundation <https://wikimediafoundation.org/> >> > > > _______________________________________________ >> > > > Wikimedia-l mailing list, guidelines at: >> > > > https://meta.wikimedia.org/wiki/Mailing_lists/Guidelines and >> > > > https://meta.wikimedia.org/wiki/Wikimedia-l >> > > > New messages to: Wikimedia-l@lists.wikimedia.org >> > > > Unsubscribe: >> https://lists.wikimedia.org/mailman/listinfo/wikimedia-l, >> > > > <mailto:wikimedia-l-requ...@lists.wikimedia.org >> ?subject=unsubscribe> >> > > >> > > >> > > >> > > -- >> > > Dennis C. During >> > > _______________________________________________ >> > > Wikimedia-l mailing list, guidelines at: >> > > https://meta.wikimedia.org/wiki/Mailing_lists/Guidelines and >> > > https://meta.wikimedia.org/wiki/Wikimedia-l >> > > New messages to: Wikimedia-l@lists.wikimedia.org >> > > Unsubscribe: https://lists.wikimedia.org/mailman/listinfo/wikimedia-l >> , >> > > <mailto:wikimedia-l-requ...@lists.wikimedia.org?subject=unsubscribe> >> > _______________________________________________ >> > Wikimedia-l mailing list, guidelines at: >> > https://meta.wikimedia.org/wiki/Mailing_lists/Guidelines and >> > https://meta.wikimedia.org/wiki/Wikimedia-l >> > New messages to: Wikimedia-l@lists.wikimedia.org >> > Unsubscribe: https://lists.wikimedia.org/mailman/listinfo/wikimedia-l, >> > <mailto:wikimedia-l-requ...@lists.wikimedia.org?subject=unsubscribe> >> _______________________________________________ >> Wikimedia-l mailing list, guidelines at: >> https://meta.wikimedia.org/wiki/Mailing_lists/Guidelines and >> https://meta.wikimedia.org/wiki/Wikimedia-l >> New messages to: Wikimedia-l@lists.wikimedia.org >> Unsubscribe: https://lists.wikimedia.org/mailman/listinfo/wikimedia-l, >> <mailto:wikimedia-l-requ...@lists.wikimedia.org?subject=unsubscribe> >> > _______________________________________________ Wikimedia-l mailing list, guidelines at: https://meta.wikimedia.org/wiki/Mailing_lists/Guidelines and https://meta.wikimedia.org/wiki/Wikimedia-l New messages to: Wikimedia-l@lists.wikimedia.org Unsubscribe: https://lists.wikimedia.org/mailman/listinfo/wikimedia-l, <mailto:wikimedia-l-requ...@lists.wikimedia.org?subject=unsubscribe>
