On 04.03.2012, 6:21 Rob wrote:

> Hi John,

> I'm happy that you're looking at this, because I can't say that I'm
> thrilled with Bugzilla, and I'd be happy to see a better alternative
> to it.  However, I also kinda agree with Chad: it's not that I love
> Bugzilla, but rather we haven't yet found a system that's better
> enough to invest in a migration.  That's been the state of things for
> so long that it's very easy to get cynical about it.  That said, I'm
> keeping an open mind, and I'm intrigued by one of your suggestions
> (Bug Genie).  More on that in a bit.

Yes, (un)?fortunately, current status quo looks extremely hard to
change. However, there's one big reason for a change: although
Bugzilla is tolerable for us developers, it's EXTREMELY unfriendly to
non-technical mortal humans who are supposed to submit bugs for us to
work on.

> One requirement I would like to place on a new system, should we go
> there, is that it support Wikimedia SUL in some form.  I realize that
> Bugzilla doesn't support this, but the point behind this requirement
> would be that if we're going to go through a painful migration,
> integration with our existing login system needs to be one of the
> benefits.  It might mean that this project come behind some form of
> OpenID provider support on the Wikimedia cluster.

Actually, OpenID is closer than one might anticipate, as it's on my
RfP.


-- 
Best regards,
  Max Semenik ([[User:MaxSem]])


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