On 05/07/2013 08:47 AM, Andre Klapper wrote:
> On Mon, 2013-05-06 at 12:52 -0700, Greg Grossmeier wrote:
>> Also, the majority of bugs that
>> are in the Highest/Immediate priority level (from my gut assessment, I
>> don't have the data here) are found after a deploy to non-WP projects.
>
> I agree with that impression: We don't get many (manually found)
> highest/immediate prio bug reports after the first deployment phase,
> most of them after phase 2, and a few after phase 3 (e.g. when we failed
> to understand the explosive force of an issue).
>
> Backing that impression up with Bugzilla data:
> <tl;dr>: That's hard.
>
> Long version:
> I tried a Bugzilla query for tickets created in the last four months,
> that at some point in their lifetime had Priority = {Highest |
> Immediate}, restricted it to the products {MediaWiki, MediaWiki
> extensions, Wikimedia}, made buglist.cgi display the "Opened" column
> (via "Change columns" at the bottom); dropped the last 9 characters of
> the "Opened" column (to get rid of the time and only have the date,
> though that's UTC so does not perfectly fit our deployment *time*),
> imported the resulting CSV into OOCalc, cumulated a bit, and summed up
> all those tickets that got filed in a certain deployment phase && at
> *some* point became highest/immediate. See attachment.
>
> The results don't back up my impression.
> One potential reason: Development teams file tickets *at some point* and
> don't see priority immediately, and when tickets get triaged they get
> higher priority at some point later on. Maybe results would look
> different if I the query excluded reporters that are employees?
> Don't want to spend too much time trying though.
>
> andre
Andre, thanks for trying to run the query on this. Yeah, we split,
rename, reprioritize, and otherwise mess with our Bugzilla tickets so
often that it'd probably be a huge travail to thoroughly research the
question I asked, and that would delay this decision beyond this week.
So I'm fine with going on people's rough estimates and impressions
instead of going the "ALL DATA ALL THE TIME" route.
--
Sumana Harihareswara
Engineering Community Manager
Wikimedia Foundation
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