On 15 April 2014 18:12, Steven Walling <[email protected]> wrote:

> We don't have a powerful/easy to use/not annoying/privacy-respecting survey
> tool that can do side-by-side comparisons. This is why the feature was
> launched using Beta Features for five months first. Putting out in opt-in
> mode and gathering feedback via the channels we have now is the most
> efficient way to make a change that doesn't have a big WMF team assigned to
> like Multimedia or VisualEditor.
> When it comes to using a survey to catch problems early and gauging
> preferences, a survey still very much suffers from the self-selection bias
> that all opt-in options have. It's just the name of the game. When you move
> something from opt-in to opt-out you reach a wider audience and encounter
> new complaints/questions/bugs.


... so the answer to "what user testing did you do, where are the user
test results" is "we didn't"?


- d.

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