Hi Anne,

You are right, it a critical learning experience. And post-mortem are our
standard operational procedures (you may have seen some around security
issues).

I will let the team comment on when/where one is available. I'd like to
read it as well.

Lila

On Tue, Oct 27, 2015 at 1:02 PM, Risker <risker...@gmail.com> wrote:

> The incident report does not go far enough back into the history of the
> incident.  It does not explain how this code managed to get into the
> deployment chain with a fatal error in it. It does not identify ways to
> prevent that from happening in the future.
>
> Even the most conscientious and perfectionist developer will make the
> occasional error - and the root problem here is not the error itself, but
> the fact that anything that can take the entire Wikimedia cluster down for
> 9 minutes got deployed onto production wikis. Nine minutes of downtime on
> one of the world's top-10 websites, caused by an *internal* error rather
> than an external attack, is a very, very big deal, but I'm not getting that
> impression from anything written here, on phabricator, or in the report
> itself.  That disappoints me far more than that an error was made in the
> first place.
>
> Risker/Anne
>
> On 26 October 2015 at 23:04, MZMcBride <z...@mzmcbride.com> wrote:
>
> > Greg Grossmeier wrote:
> > >All is better now. Outage lasted about 10 minutes.
> > >
> > >Full incident report will be written by Erik B today.
> >
> > https://wikitech.wikimedia.org/wiki/Special:Permalink/197206
> >
> > MZMcBride
> >
> >
> >
> > _______________________________________________
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> > Wikitech-l@lists.wikimedia.org
> > https://lists.wikimedia.org/mailman/listinfo/wikitech-l
> >
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