On Thu, 2019-03-14 at 15:50 +0100, John Erling Blad wrote: > Yes, there should always be a response to all bugs. Without a response > the impression in the reporting wiki-community would be "nobody cares > about our bug reports". > > Someone in the community finds a bug, and it is posted and discussed > in the community. Then another one writes a report in a task at > Phabricator, but nothing further happen. A couple of months later the > first one ask again about the bug, but does not get a satisfactory > answer, and gets angry. This usually happen in cycles of a few months > to a year. We must somehow break those cycles, they are bad and > disruptive and creates a "us and them" attitude.
I've seen it a few times on wiki village pumps or wiki article talk pages that someone points out something and then nobody else replied (or "nobody cared", as you call it). And then people "get angry" as you call it. Do you manage to reply to all and each post in your local wiki community, or how do you deal with this problem? andre -- Andre Klapper | Bugwrangler / Developer Advocate https://blogs.gnome.org/aklapper/ _______________________________________________ Wikitech-l mailing list [email protected] https://lists.wikimedia.org/mailman/listinfo/wikitech-l
