My friend has a 3 month old toshiba laptop running windows xp home sp2. He
runs Norton anti virus and it finds usually 6 or more infections. He runs
spyguard or something like it , and it finds 2 or 3. One of which is
"abetterinternet". It appears to be adware according to what I have read.
He also has a "drsnsrch hijacker " apparently running in memory, or at
least it is attempting to run.
My question is how can I help him to permanently remove these infections,
and tell him how to avoid them in the future.
He is running both Nortons firewall and windows firewall.
Also spyguard is constantly popping up with alert notices of what is
running on his system, very annoying. Pop up stopper also found the adware
files, and said it was deleting them but they always reappear.
Any advice will be appreciated.
Steve
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