Here's my second question. For quite a while now I've had intermittent
shutdowns of my wireless connection, which for years worked perfectly. I've
ruled out local interference and obvious software conflicts. It's been very
frustrating and hard on my work life. I've written to the list about this
several times over the years, but we've never been able to figure it out.
Now I believe that I HAVE figured it out, but I don't know what to do about
it.
It appears that the shutdown is caused by periodic but invisible crashes in
explorer.exe, especially the module of it called Connections Tray. The
reason I think this is because every time the wireless problem occurs, the
computer refuses to shut down because Explorer.exe and/or Connections Tray
are not responding. They have to be closed forcibly and the computer
rebooted to get things to work again. I have disabled the connections tray
icons, but the crashes still happen.
After realizing this I searched the archives of this list and found
nothing. I also googled it, and found that it an *extremely* common
problem. Many people have reported it, but no one has posted a solution.
I've tried running the computer in safe mode, which seems to help some, but
that is impossible as a longterm solution, not least because you can't run
antivirus software. I've taken everything I can out of startup, but this
hasn't prevented whatever is bothering Explorer. exe.
Do any of you have any ideas about this?
Thanks --
-- Eve
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