Who's got a favorite "phone home" computer tracking app?

I need to replace "PC Phone Home" (from Brigadoon Software), 
because they are not responding to requests for paid-user 
assistance to reverse a failed install, of their own making:

Brigadoon sent me the (unregistered) Enterprise reinstaller, 
representing it as the (registered) "Home" (aka: "Professional") 
reinstaller.  After running their incorrect reinstaller, it is 
impossible to uninstall -- and it does not work  (because it 
is unregistered).  Worse, they are refusing to respond to my 
e-mail requests for an uninstaller, or other appropriate 
instructions  (although the president did respond once, 20 days 
ago, by asking a question, which I had previously answered).

The exe code says:

  " PC PhoneHome Pro cannot be removed by unauthorized parties
    and CANNOT be removed by normal format or fdisk commands. "

In my case, I believe the boot record was NOT altered, because it 
was write protected by the BIOS.  

( Is their "cannot be removed" advertising a bluff ?)

What is the best Install Monitor, to track down all of the file 
and registry changes -- if I should run the (correct and incorrect) 
installers over again -- to debug this mess on my hard drive?

Or is it ILLEGAL to debug their "patented" mess on my hard drive ?


Bill


P.S - Are these other companies any better?

Absolute Protect 
http://www.absolute-protect.com/

Computrace from Absolute Software 
http://www.absolute.com/

CyberAngel 
http://www.sentryinc.com/

Stealth Signal  
http://stealthsignal.com/

SyNET nTracker 
http://www.synet.biz/nTracker/nTracker.htm

zTrace Gold 
http://www.ztrace.com/

------------------------------------------

be careful here:

PC Phone Home from Brigadoon Software 
http://www.pcphonehome.com/





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