Presuming the client doesn't regularly use the Alt key for anything else, I'd tell them to try using the other Alt key or replace the keyboard.
Carl -----Original Message----- From: Windows Home/SOHO [mailto:[EMAIL PROTECTED] On Behalf Of David Pile Sent: Saturday, August 12, 2006 3:35 PM To: [email protected] Subject: Alt Print Screen captures whole screen not just active window Client presses Alt Print Screen and does not get the "active window" print but the whole screen as if Print Screen was pressed. Looking for possible causes. At this point it is my understanding that this behavior is in all apps not just Office 2003 SP2 or one of the Office apps such as Word. I need to confirm status of the Alt Key on the keyboard and I'll learn more on Monday. TIA, -Jester -- ---------------------------------------- WIN-HOME Archives: http://PEACH.EASE.LSOFT.COM/archives/WIN-HOME.html Contact the List Owner about anything: [EMAIL PROTECTED] Official Win-Home List Members Profiles Page http://www.besteffort.com/winhome/Profiles.html
