>-----Original Message-----
>> Client presses Alt Print Screen and does not get the "active
>> window" print but the whole screen as if Print Screen was
>> pressed. Looking for possible causes. At this point it is my
>> understanding that this behavior is in all apps not just
>> Office 2003 SP2 or one of the Office apps such as Word.
>
>Client may be pressing Alt, releasing Alt, THEN pressing Print
>Screen? :) I had one client doing the Alt key dance, until I
>realized he was taking the command literally... press (not hold
>down) the alt key and then press the [x] key.
The alt key works so this is not hardware and the issue is in all apps no
t
just one office 2003 app, etc. I am about to confirm if this is profile
specific or any user on this machine.
-Jester
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