Okay, gave client that just got a new Gateway machine running MCE2k2, my old 
Palm USB connect kit. This is the serial to USB adaptor that the palm folks 
used to sell. She has an old Palm IIIe.  When I plug the device into the new 
machine, it's immediately recognized as a "palm handheld" in device and does 
NOT show up as a standard comm port and so is unusable with the Palm Desktop 
4.14 and by extension hotsync. Trying to install the drives from the palmone 
site just results in it saying that can't find any drivers more suitable than 
what is already installed.  Note this is a gateway machine that does not have 
any built in serial ports. By disabling, uninstalling, rebooting have no 
impact on this.

If I plug it into my XP Pro laptop, it gets recognized as a serial to usb 
device and offers to allow me to browse to the drivers unlike the MCE 
machine.

Not sure what to do next as so far I am unable to get this working on her 
machine, troubleshooting info from the PalmOne site has been of no help.

In hindsight, I just realized there was one thing I forgot to try and that 
was manually adding the device via the add new hardware wizard...

Any other ideas?
-- 
Harondel J. Sibble 
Sibble Computer Consulting
Creating solutions for the small business and home computer user.
[EMAIL PROTECTED] (use pgp keyid 0x3AD5C11D) http://www.pdscc.com
(604) 739-3709 (voice/fax)      (604) 686-2253 (pager)

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