Mark,
Which web browser are you using? I just went through the process and was
able to successfully submit a question using our online form.
Mike Badger
NeTraverse
Mark Swanson wrote:
>
> I have a valid paid-for license. I tried to log a support message with
> the online support system and even though I fill in every field I always
> get:
> If you were unable to solve your problem or would like to report a bug,
> please let us help you by supplying us with the necessary information.
> Also review our Troubleshooting Guide for answers to your questions.
> You did not give a valid e-mail address. Please enter your full e-mail
> address.
>
> You did not give a value for 'DistributionVersion'. This is a required
> field.
>
> You did not give a value for 'LinuxDistribution'. This is a required field.
>
> You did not give a value for 'WindowsVersion'. This is a required field.
>
> You did not give a value for 'typeofquestion'. This is a required field.
>
> You did not give a description of your issue, please enter one.
>
> Please fix so I can add bug reports.
>
> Thanks.
>
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