We had some problems with the license generating server when we moved
some of our servers last weekend. The problem is now solved, and we are
working through our queue of support questions. Please make sure that
you include your member email address and your license code so that we
can process your licenses quickly.
As for our support database, if you do not receive a confirmation email
of our receipt of your problem, then our system did not receive it.
Please make sure you use our online webform, or send email to
[EMAIL PROTECTED]
Regards,
Amanda Owens
Bernd Schubert wrote:
>
> On Tuesday 31 July 2001 18:06, Gutierrez, Jeff wrote:
> > That is an excellent question.
> >
> > I submitted a problem to tech support last friday, I haven't gotten a
> > response yet.
> >
> > Before purchasing Win4Lin I tried out the eval version and had some
> > troubles because I'm running on Debian. At that time their tech support was
> > wonderful, I got a first response in a couple of hours and had the problem
> > resolved that same day.
> >
> > Has anybody else had this kind of troubles? If anybody at Netraverse is
> > reading this, what is going on?
> >
> > -Mario.
>
> I have the same problem. I send I a problem to them about 2 weeks ago and
> even didn't get the confirmation about this yet.
> I'm also wondering what's going on at netreverse. Are all of them on holiday?
>
> Bernd
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