[Winona Online Democracy]
Linda:
It sounds like you had just a horrible experience
dealing with this governmental office. Clearly, any confidence or trust in
this office has been destroyed as a result of your experience.
I know that a few years back I had a terrible one
with a county office and when I wrote a letter to the department administrator,
I received an immediate response and apology followed by a phone call from Mr.
Reinhardt who was very responsive to my concerns. I was reassured that my
expectations of the county employees had been realistic and that the issues that
concerned me were addressed immediately. I also had requested and received
a written apology from one of the employees who had behaved very
discourteously toward me.
I wonder what steps you may have tried to take to
have your concerns addressed. It is unfortunate that it seems that there
was no resolution or solution to the troubles you experienced. I can't
believe that this is the intended goal of our government officials--to lose
the trust and respect of citizens.
Maybe some of the elected officials or
county/city employees could help all of us understand what procedures are
in place to address citizen frustrations when dealing with any of the
departments?
Kathy Seifert
----- Original Message -----
Sent: Thursday, August 12, 2004 9:32
AM
Subject: [Winona] planning and zoning
article
[Winona Online Democracy]
I read with interest the articles in the paper
stating that the planning and zoning office is understaffed. I find this
unbelieveable>>they certainly had enough staff when they put my family
through hell 3 years ago. Between that office, soil and water out in
Lewiston and neighbors(who cannot even see our son's lot) we were living a
nightmare.
I will never* trust that office again.
Never. If I ever need to deal with them again, my lawyer will be
standing right beside me. We had to hire one anyhow. Thank God he was
honest, because that office was not. They don't even know their own
ordinances, I think they make stuff up as they go along. If I had it to do all
over again I would write down every word that was said to me, make the
person who said it sign the paper and date it. They say one thing one
day and the next time change their minds. I get upset and angry just
thinking about what that office did to my family.
Linda Fort
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