Hi, William, 

Here at Syracuse University, we are still in prototype/development stage of 
implementing 802.1x, but plan to roll out to the whole campus by the end of 
this summer. One of the issues I have concerns is that our script of 
configuring 802.1x clients for XP is still requiring the users to click on the 
balloontip windows for interactions * entering the userID/password and ack the 
SSL cert. We use AutoIT/Aruba for configuration script. I would really 
appreciate if you could share your experience * even better your configuration 
script for XP clients.

Thanks,

Stoney
(I went graduate school in Geology, my wife got her Ph.D. in MIS from UT 
Austin; both of them hope that we could go back to visit together)

Stoney Q. Gan
Information Technology Manager
Information Technology and Services
Syracuse University
Phone: 315-443-1808

>>> [EMAIL PROTECTED] 03/18/07 5:30 PM >>>
We are half-way through the time period allotted for our 802.1x deployment -- 
but are only at 13% adoption (out of a total of ~22K users/week).  Complete 
conversion is scheduled by 8/1/07.  A locally developed web-redirect system is 
being utilized by the others.  The ones who have adopted 802.1X are reportedly 
pleased.

Phase 1, it was first made available 11/06.  We did not make installation 
scripts available, but have lots of documentation (mistake, it is not possible 
for a mere mortal to follow the 15 step XP installation process).  We had 
flyers/notices, and offers of extra bandwidth for those that moved (we 
account/limit bandwidth consumption -- ~5% through bandwidth grants).  We 
believe growth since December is due to word of mouth.

Now we are moving to phase 2.  Adoption is required by policy.  We developed 
locally an installation application for XP users that includes service packs 
related to 802.1X.  We have added an exceptions process for ill-supported 
platforms so users may opt-out -- which is recorded under their signature for 
later audits (and required yearly).  We will likely begin some form of active 
email and web-redirect splash screen nagging April-July with increasing 
intensity for users that have not moved.  

Phase 3, August 1, the plan is for campus users to only be allowed to utilize 
802.1X.  The web-redirect will be reserved for guests and those who opt out for 
support reasons (and we are contemplating bandwidth restrictions presently 
applied to guest [256Kbps] to be extended to all users).  The phased approach 
was necessary for our size.  Don't know what the fall crunch will bring.

System updates which drop support for 802.1X (Apple on certain hardware 
platforms) have been a support problem.

At 11:00 PM 3/16/2007, you wrote:
>> My questions after all this- for those who have recently moved to one
>> 802.1x in conjunction with the usual rigors of the start of a new
>> academic year- how did you transition users over to 802.1x? What worked,
>> what failed? Was there a tidal wave of support calls? Did a supplicant
>> configuration tool prove to be essential, or were instructions on
>> manually configuring the native Windows and Mac supplicants sufficient?


William C. Green                          e-mail:  [EMAIL PROTECTED] 
Director, Networking                      phone:   +1 512-475-9295
ITS (Information Technology Services)     fax:     +1 512-471-2449
University of Texas
1 University Station Stop C3800
Austin, TX  78712  

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